Siemens Healthineers · 2 weeks ago
Customer Account Lifecycle Analyst
Malvern, PA
Full-time
Onsite
Mid Level
$73K/yr - $100K/yr
3+ years expSiemens Healthineers is a leader in medical technology, pioneering breakthroughs in healthcare. The Customer Account Lifecycle Analyst will manage asset records for contracts and service events, ensuring accuracy and enhancing customer satisfaction through collaboration and problem-solving.
Health CareHealth DiagnosticsMedicalMedical Device
Responsibilities
Own the order-to-invoice relationship with external customers for assets, service contracts, and T&M events
Build relationships with internal partners, including Sales Representatives, Regional Service Managers, Performance Controlling, to effectively manage your assigned territory
Collaborate with Collections department to resolve invoice disputes and support timely customer payments
Support in improvement and digitalization projects within the organization, leveraging tools like Robotic Process Automation, PowerBI, and Winshuttle
Conduct problem analysis and support corrective actions using RCCA (Root Cause & Corrective Action) tools and methodologies
Participate in SAP project, including gathering business requirements, creating documentation, and supporting User Acceptance Testing (UAT)
Qualification
Required
3-5+ years of professional experience in accounting and/or finance
Proficient with MS Office tools (strong Excel skills are essential)
Solid understanding of IFRS standards, with the ability to research booking activities, resolve discrepancies, and influence key financial KPIs
Experience in process improvement, digitalization, project management, or similar roles
Strong interpersonal and communication skills, with the ability to interact effectively across all organizational levels
Demonstrated change management capabilities
Ability to travel up to 3% as needed
Preferred
BS/BS in Accounting, Finance, Business, or related field
Experience working in SAP
Experience with PowerApps
Benefits
Medical insurance
Dental insurance
Vision insurance
401(k) retirement plan
Life insurance
Long-term and short-term disability insurance
Paid parking/public transportation
Paid time off
Paid sick and safe time
Company
Siemens Healthineers
Siemens Healthineers is a healthcare technology company that provides diagnostic and therapeutic products and services. It is a sub-organization of Siemens.
10001+ employees
H1B Sponsorship
Siemens Healthineers has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (104)
2024 (70)
2023 (64)
2022 (89)
2021 (50)
2020 (86)
Funding
Current Stage
Public CompanyTotal Funding
$2.76BKey Investors
Ontario Together Fund
2021-05-25Grant· $2.5M
2021-03-25Post Ipo Equity· $2.76B
2018-03-16IPO
Leadership Team
Enno Nehrbass
SVP / Head of Strategy & Collaboration Mgmt Diagnostic Imaging
Sebastian Kronmueller
Vice President, Head of Strategy & Business Development - Laboratory Diagnostics
Recent News
South Africa Today
2026-01-07
2026-01-07
Company data provided by crunchbase