Jackson Dawson · 1 month ago
Guest Services Supervisor
Las Vegas, NV, US
Full-time
Onsite
Entry, Mid Level
$23/hr - $25/hr
1+ years expJackson Dawson is a company that provides exceptional guest services, and they are seeking a Guest Services Supervisor to oversee the check-in process and manage the onsite catering team. The ideal candidate will work closely with team members to ensure a positive experience for all guests during their stay.
AdvertisingMarketing
Responsibilities
Manage proper check-in of all guests
Ensure all necessary documents and paperwork are completed before start of program
Communicate to Lead Trail Guide and Trail Guides any pertinent information captured during the onsite registration process
Replenish inventory of registration supplies, mercantile, and all supplies used on campus
Encourage guests to purchase souvenirs from the mercantile area and videos of their time on campus
Assists the Trail Support when time allows, in the store
Works directly with catering team to ensure daily counts and dietary restrictions are accounted for
Work directly with local talent agency to confirm talent for evening campfires
Work directly with shuttle staff to ensure safe and timely handoff of attendees
Oversee Trail Support when under direct supervision
Other duties as assigned
Manage catering team to ensure daily counts and dietary restrictions are accounted for
Work directly with local talent agency to confirm talent for evening campfires
Work directly with shuttle staff to ensure safe and timely handoff of attendees
Oversee Trail Support when under direct supervision
Qualification
Required
Bachelor's degree from an accredited university, preferred or equivalent years of experience in lieu of degree
Minimum 1 year of hospitality, customer service type experience
Proficient with various PC software applications including MS Office products, Excel, and Google Docs
Must have and maintain a valid driver's license
Ability to read, write and speak English, fluently
Proficiency in reading and writing instructions
Understanding of basic finance and accounting practices
Communicate clearly with coworkers, vendors, customers, and management team
Must be able to respond to direction and critiques from supervisors
Must have excellent verbal and written communication skills
Must be detail-oriented and committed to accuracy and timeliness
Must be hospitality driven, enthusiastic, self-motivated, organized, and pay close attention to detail
Able to work independently, exercise good judgement, and effectively problem solve
Ability to work with other people with a positive work attitude
Ability to present a professional image in both appearance and behavior
Perform work on weekends and evenings as needed to meet deadlines
Company
Jackson Dawson
Jackson Dawson is a marketing and advertising company providing marketing communication services.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase