Salute EMEA · 3 weeks ago
Data Center Facilities Technician
Goodyear, AZ. , Goodyear, AZ, US
Full-time
Onsite
Entry Level
$24/hr - $26/hr
1+ years expSalute is a leading provider of cutting-edge Data Center Infrastructure Services, dedicated to serving data center clients worldwide. They are seeking a dynamic and experienced Data Center Facilities Technician to ensure that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency.
Information TechnologySoftwareTelecommunications
Responsibilities
Basic knowledge of site facility infrastructure regarding power, thermal management and associated systems
Working knowledge of facility equipment including, but not limited to, pumps, compressors, CRACs, UPS, generators, switch gear, BMS, life-safety systems, security systems and more
Work with senior colleagues, team members, vendors, and other stakeholders to test and install data center infrastructure equipment and services
Work closely with senior staff to ensure that operational services functionality meets or exceeds customer expectations for performance, reliability, escalation, and communication, as per SLA
Work closely with vendors to resolve service-affecting incidents and/or outages
Troubleshoot infrastructure and equipment problems, placing service calls when problems remain unresolved
Provide data center white space support to managed services, including, but not limited to: routers and switches and other customer or self-owned digital infrastructure
Perform trouble isolation and resolution as needed
Perform maintenance as needed/directed
Perform day-to-day operations, functional maintenance on infrastructure equipment to ensure the reliability and resilience of the data center environment, as per checklists and procedures
Perform consolidated event management for all monitored equipment at the data center site
Provide monitoring and overall support, ensuring successful operation of all site facility and other mission-critical equipment infrastructure (Generators, UPS, Thermal Management, Electrical infrastructure, etc.)
Experience from stacking and racking of servers to battery/power and structured cabling
Generate end user performance reports as needed
Troubleshoots and resolves client-side problems, when so required
Produce reports with metrics on service requests, problem management, backup and statistics, number of events for internal and external stakeholders
Monitor capacity utilization
Manages/Monitors physical access to data centers
Successfully execute Emergency Operating Procedures (EOPs), when so required at site
Trains new staff on all processes and procedures that relate to all the above
Qualification
Required
High school diploma or general education degree (GED)
Minimum 1 year of electrical or mechanical experience
Basic knowledge of site facility infrastructure regarding power, thermal management, and associated systems
This is an intermediate-level facility-focused position for a person with an aptitude to learn and grow in the field of technical operations and maintenance support of electrical and HVAC systems
Good observation skills and problem-solving ability
Place SAFETY at the top of anything and everything that they do – without fail
Focus on the tasks and activities given to them and remain consistently focused on SAFETY
Ability to work on multiple concurrent projects while meeting deadlines and ensuring uptime
A penchant for leading projects and can work autonomously under the customer's direction, written or verbal, on servers/routers/switches
Perform their professional duties as a member of a team, as a leader, peer and a follower, depending on the situation, and work competently and calmly under pressure
Handle circumstances that are outside their comfort zone in a clear and methodical manner without impacting services and safety
Follow instructions as provided in SOPs, MOPs and EOPs (“xOPs”)
Speak up and contribute constructively and professionally when matters do not look correct and when there is any possibility of site impact, especially regarding safety
Evaluate their own deliverables and performance, and those of others, in the relentless pursuit of continuous operational improvement
Willingness to enhance existing skill set
Good analytical and problem-solving skills. Must be able to logically analyze, isolate and resolve site and customer-facing service issues. Proficient in monitoring and troubleshooting
Good English communication skills, both verbal and written
Ability to lift and carry heavy equipment, up to 40lbs
Ability to climb ladders and multiple flights of stairs to access elevated equipment
Ability to stand for long periods of time in various work environments
Ability to bend, stoop, kneel, and reach for equipment related tasks
Basic physical fitness to respond quickly to emergency situations and navigate areas quickly
Ability to move quickly and efficiently within various work environments to troubleshoot issues or respond to emergencies
Good hand-eye coordination and dexterity for working with small components and connectors
Clear vision, with or without correction, to perform tasks requiring attention to detail and precision while wearing safety glasses
Ability to differentiate between color-coded warning signs, labels, and cables
Ability to work in environments with a wide variety temperature inside a facility
Ability to work outdoors in various weather conditions, including extreme temperatures, rain, or snow
Capability to work in environments with elevated noise levels while wearing hearing protection
Possession of a valid driver's license for work-related travel, as required
Preferred
A basic understanding of data center equipment that supports mission-critical servers
Benefits
8 company-paid holidays
2 floating holidays
PTO
Comprehensive Benefits Package
Medical, Dental, and Vision that you can enroll in starting on Day 1. Coverage begins the first of the month following 30-days of employment.
The Employee Assistance Program is available to all employees, even if you do not participate in the benefits package.
Enjoy our employer-supported 401(K) with immediate 100% vesting, plus a 3% employer match and a 50% match on the next 2%.
Access to HSA
Mental health resources
Gym discounts
Discounted group programs
Legal services
Home & auto insurance
Pet insurance
ID theft protection
Company
Salute EMEA
We are global data centre experts who exclusively serve the data centre industry, helping you solve your most pressing challenges, from increased demand for AI and High Performance Compute environments to the shortage of skilled talent and increased sustainability pressures.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2025-01-27Acquired
Company data provided by crunchbase