The University of Tulsa · 2 months ago
Museum Technology Engineer
Tulsa, OK
Full-time
Onsite
Mid, Senior Level
5+ years expThe University of Tulsa's Gilcrease Museum houses a vast collection of art and cultural materials, aiming to provide immersive visitor experiences. The Museum Technology Engineer is responsible for ensuring the reliability and integration of technology systems that enhance visitor engagement and support the museum's mission.
EducationHigher EducationVocational Education
Responsibilities
Maintain daily readiness of technology systems across galleries and public spaces, including startup/shutdown walkthroughs, preventative maintenance, and troubleshooting
Provide Level 1 Support for the Museum, including: daily oversight of A/V exhibit technology, including diagnosis, troubleshooting, system or interactive re-booting and other measures when exhibit system computers freeze, lose video, lose audio, lose touch, etc
Maintain presence within the exhibit box throughout the day to maintain or adjust volume settings (global volume control) as needed, depending on how many visitors are in the space
Coordination with outsourced IT and exhibit partners when on-site troubleshooting is not successful and requires Level 2 Support
Document and track performance, incidents, and repairs to ensure consistent uptime and reliability
Develop training programs that ensure that various department members are proficient in operating and maintaining lighting, sound, and audio-visual equipment
Ensure compliance with safety, accessibility, and sustainability standards in technology operations
Develop, implement, document, and maintain effective audiovisual technology maintenance policies, procedures, and programs. To include preventative maintenance on all lighting, sound, networking, video display boards, and other facility audio-visual equipment
Integrate and maintain audiovisual, networking, and interactive platforms for both permanent and temporary exhibitions – including Gilcrease’s Mobile Guide (mobile web application)
Support commissioning of the mobile guide and its integration into the visitors digital collection journey
Collaborate with curators, educators, designers, and external vendors to deliver systems that enhance interpretive and educational experiences
Oversee technical documentation, Mobile Guide CMS, wiring schematics, and user guides for institutional reference and training
Research and pilot emerging technologies to expand visitor engagement
Collaborate with curatorial team to research and provide direction on audiovisual, computer, and other technology-based elements of artworks and other objects for potential museum display or acquisition, including cost assessments and long-term needs (when relevant)
Support commissioning and contracting of art and exhibition projects that utilize audiovisual, networking, and interactive systems, including communication with living artists, gallerists, and other institutions, as needed
Build and maintain relationships with museum technology engineers and professional peers at other institutions to enhance Gilcrease operations and programs
Partner with colleagues across Curatorial, Learning & Community Engagement, Collections, Digi Collections, Visitor Services, Operations, and other departments to ensure technology solutions align with institutional priorities
Train and support museum staff in the use of exhibit-related technology and digital platforms
Develop cross-training programs that ensure that required staff members are proficient in operating and maintaining exhibit related technology, computer, and phone systems
Contribute to long-term planning for digital and technology systems, ensuring scalability and sustainability
Manage relationships with external vendors and contractors for installation, upgrades, and maintenance
Coordinate with Managed Service Providers (MSPs) to support IT infrastructure, security, and digital operations
Monitor performance standards and ensure compliance with contract deliverables
Support integration of technology with broader museum systems, including ticketing, membership, and customer engagement platforms
Qualification
Required
Bachelor's degree in Information Technology (or related field) OR six years of training and progressive responsibility within the audiovisual and information technology fields
Proficiency with audiovisual control and signal systems (e.g. Crestron, Extron, Q- SYS), immersive sound environments, and theatrical lighting
Experience maintaining networking and IT systems in operational settings
Strong organizational, communication, and collaboration skills
Ability to work in both public gallery spaces and technical back-of-house environments, including low-light conditions and elevated platforms
Demonstrate knowledge in operational procedures, facility capabilities, industry terminology, exhibit-related services and technical requirements for the Museum understanding techniques and procedures to repair and maintain all museum technology
Possess an understanding of exhibit infrastructure, building technology and audiovisual systems
Maintain an effective working relationship with clients, employees, exhibitors, patrons, and others
Follow oral and written instructions and communicate effectively with others in both oral and written form
Organize and prioritize work to meet deadlines
Work effectively under pressure and/or stringent schedule and produce accurate results
Meet physical demands of the job, which entail climbing, lifting, and carrying
Remain flexible and adjust to situations as they occur
Understanding of video board display setups and data connections
Ability to read and understand video waveform monitors, audio metering, and electronic schematics
Preferred
5+ years of experience in AV/IT systems design or support within museums, cultural institutions, or public environments
Professional technology certifications (e.g. AVIXA, Crestron, or Q- SYS programming)
Company
The University of Tulsa
UTulsa is a student-centered research university that cultivates interconnected learning experiences to explore complex ideas and create new knowledge in a spirit of free inquiry.
501-1000 employees
H1B Sponsorship
The University of Tulsa has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (17)
2024 (17)
2023 (17)
2022 (15)
2021 (7)
2020 (4)
Funding
Current Stage
Late StageTotal Funding
$0.15MKey Investors
National Endowment for the Humanities (NEH)
2023-01-10Grant· $0.15M
Leadership Team
Susan Neal
Vice President, Public Affairs, Research and Economic Development;Chief Operating Officer, Gilcrease
Dezy Cinocca
Human Resources Business Partner
Recent News
The Journal Record
2025-12-28
Venture Capital
2025-12-27
2025-12-27
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