Part-Time Information Specialist, Adult Education jobs in United States
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Inside Higher Ed · 1 month ago

Part-Time Information Specialist, Adult Education

positionMiami, FL
timeFull-time, Part-time
remoteOnsite
seniorityNew Grad, Entry Level
money$14/hr - $15.28/hr
date0+ years exp

Inside Higher Ed is seeking a Part-Time Information Specialist for their Adult Education program. This role involves responding to inquiries about class schedules and fees, assisting students with admissions, and supporting the effective operation of the Adult Education program.

Digital MediaEducationHigher EducationJournalismRecruiting

Responsibilities

Receives, screens, and directs phone calls to assist students in admissions and registration processes
Updates and maintains student records
Provides ongoing communications and assists students through the onboarding process
Schedules and confirms appointments for student testing
Provides support to departmental staff, including student follow-ups
Assists in maintaining department files and records following confidential information policies
Performs other duties as assigned

Qualification

Customer service experienceCollege policiesInterpersonal skillsCommunication skillsFollow instructionsWork in diverse environmentLearn program detailsClass offerings

Required

High School Diploma or GED equivalent from a regionally accredited institution and six (6) months of customer service experience
All degrees must be from a regionally accredited institution
Knowledge and understanding of College organization, goals and objectives, and policies and procedures
Possess good customer service skills
Possess superior ability to learn program details
Knowledge of class offerings and all departments within Continuing Education and Professional Development department
Ability to follow oral and written instructions
Possess excellent interpersonal and communication skills
Ability to project a positive image of the College and its programs
Ability to work well in a multi-ethnic and multi-cultural environment with students, faculty and staff

Company

Inside Higher Ed

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Inside Higher Ed is the online source for news, opinion, and jobs related to higher education.
dateFounded in 2004
location
Washington, District of Columbia, USA
people-size51-200 employees
web-link
https://www.insidehighered.com/

Funding

Current Stage
Growth Stage
Total Funding
unknown
2022-01-10Acquired
2006-08-31Series Unknown

Leadership Team

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Stephanie Shweiki
Director, Foundation Partnerships
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