Part-time Information Specialist, Continuing Education jobs in United States
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Inside Higher Ed · 1 month ago

Part-time Information Specialist, Continuing Education

positionMiami, FL
timeFull-time, Part-time
remoteOnsite
seniorityNew Grad, Entry Level
money$14/hr - $14/hr
date0+ years exp

Inside Higher Ed is seeking a Part-time Information Specialist to support their Continuing Education and Professional Development department. The role involves assisting students with course selection, providing information about class schedules and fees, and guiding them through registration and payment processes.

Digital MediaEducationHigher EducationJournalismRecruiting

Responsibilities

Helps students select appropriate sections from the catalog of several thousand course offerings at five campus and several additional outreach locations
Provides accurate information gleaned from the catalogs and Continuing Education and Professional Development department staff members
Advises students regarding course requirements, books and/or materials, and testing pre-requisites
Guides students through the registration and payment process
Refers callers seeking more detailed information or advice to the appropriate department coordinator
Accepts registration forms and fee payments
Performs other duties as assigned

Qualification

Customer service experienceClass offeringsInterpersonal skillsCommunication skillsFollow instructionsLearn program detailsProject positive imageWork well with othersCollege organization

Required

High School Diploma or GED equivalent from a regionally accredited institution and six (6) months of customer service experience
All degrees must be from a regionally accredited institution
Possess good customer service skills
Knowledge of class offerings and all departments within Continuing Education and Professional Development department
Possess superior ability to learn program details
Working knowledge of College organization
Ability to follow oral and written instructions
Possess excellent interpersonal and communications skills
Ability to project a positive image of the College and its programs
Ability to work well with students, faculty and staff

Company

Inside Higher Ed

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Inside Higher Ed is the online source for news, opinion, and jobs related to higher education.
dateFounded in 2004
location
Washington, District of Columbia, USA
people-size51-200 employees
web-link
https://www.insidehighered.com/

Funding

Current Stage
Growth Stage
Total Funding
unknown
2022-01-10Acquired
2006-08-31Series Unknown

Leadership Team

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Stephanie Shweiki
Director, Foundation Partnerships
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