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Pfizer · 2 weeks ago

Senior Manager, User Experience (UX) Lead

Tampa, FL

Full-time

Hybrid

Mid, Senior Level

$121K/yr - $201K/yr

6+ years exp

Pfizer is a global leader in healthcare committed to breakthroughs that change patients' lives. They are seeking a Senior Manager of User Experience to lead design efforts within their Forward Impact Teams, focusing on rapid prototyping and customer insights to enhance design delivery and accessibility. The role involves hands-on design leadership, collaboration with stakeholders, and ensuring designs meet technical and customer needs efficiently.

BiotechnologyHealth CareMedicalPharmaceuticalPrecision Medicine

No H1B

U.S. Citizen Only

Responsibilities

Execute end-to-end design process for assigned pods under Director guidance

Deliver medium to high-fidelity prototypes within days for critical decisions

Ensure 100% accessibility compliance (WCAG 2.1 AA) across all designs

Leads MVP design quality through detailed specifications and asset creation for ready to scale digital products

Coordinate with Digital Creation Centers on design handoffs and scaling requirements

Flex across pods based on demand, providing surge support during peak periods

Create responsive designs optimized for multiple platforms and devices

Build interactive prototypes for user testing and stakeholder reviews

Maintain and expand design system components ensuring consistency and reusability

Create comprehensive design documentation including specifications and guidelines

Support design tool adoption and configuration across pods

Track design metrics including velocity, quality, and adoption rates

Coordinate design reviews ensuring feedback is actionable and timely

Manage design asset libraries and version control

Build templates and starter kits accelerating design delivery

Ensure design files are organized for efficient collaboration

Train CX Leads on rapid prototyping techniques and tools

Create design templates and components for self-service use

Support Communities of Practice with design expertise and best practices

Mentor junior designers and provide growth opportunities

Document design patterns and successful approaches

Lead design workshops and training sessions

Build design evaluation criteria and review processes

Enable non-designers to create basic prototypes independently

Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact

Qualification

FigmaAccessibility standardsDesign systemsPrototypingAI-augmented design toolsDigital product designMentoringAnalytical skillsCommunication skillsCollaborationLeadership

Required

Bachelor's degree in Design or related field

6+ years of progressive design experience with focus on digital products

Expert proficiency in Figma including components, variants, and auto-layout

Strong portfolio demonstrating system design thinking

Experience with accessibility standards and inclusive design

Proven ability to deliver under tight deadlines

Experience mentoring and enabling non-designers

Strong presentation and communication skills

Demonstrated 'AI-first' mindset with a proven willingness to challenge traditional design paradigms and adopt augmented workflows to radically accelerate delivery cycles

Ability to thrive in a fast-paced, dynamic environment while fostering collaboration and a high-performing team culture

Strong analytical skills with the ability to interpret data and translate insights into actionable product decisions

Excellent communication and storytelling skills to align diverse stakeholders around design goals and outcomes

Demonstrated ability to lead without authority through ambiguity and deliver high-impact solutions quickly