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Santander · 3 weeks ago

Specialist, Payment Operations - Mailroom

Tuckerton

Full-time

Onsite

Mid Level

$38K/yr - $60K/yr

3+ years exp

Santander is a global leader and innovator in the financial services industry, evolving into a technology-driven organization. The Specialist, Payment Operations is responsible for supporting the processing of payments and related activities, providing exceptional customer service, and adhering to compliance policies.

BankingCommercial LendingFinanceFinancial ServicesPersonal Finance

Comp. & Benefits

Responsibilities

Supports processing of payment transactions and related activities

Reports issues of concern or matters of potential loss to Manager

Provides exceptional customer service to both internal and external customers

Adheres to Privacy Policy, Code of Ethics and follow all policies and procedures relative to Consumer Compliance laws and regulators and best practice recommendations

Processes / reconciles transactions related to product/functional area

Qualification

Bachelor's DegreePayment ProcessingMS OfficeCash Management KnowledgeAnalytical SkillsCommunication SkillsOrganizational Skills

Required

Bachelor's Degree or equivalent work experience: Accounting, Business Administration, Economics, Finance, Mathematics or Statistics

3+ Years In same or similar role

Ability to effectively communicate both orally and written with customers, team and management

Ability to calculate figures and amounts such as interest, percentages and volume

Adequate knowledge of MS Office: Word, Excel, Outlook, PowerPoint

Ability to read, analyze, and interpret common metrics used to measure and monitor operational performance, define problems, collect data, establish facts, draw valid conclusions, and provide clear and concise communication with a wide audience of internal departments

Developing knowledge of cash management industry, including systems, products and services

Ability to perform multiple tasks in a fast-paced environment

Solid organizational skills and attention to detail

Excellent verbal and written communication skills