Desktop Support Analyst jobs in United States
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Gunvor Group · 7 hours ago

Desktop Support Analyst

positionHouston, TX
timeFull-time
remoteHybrid
seniorityEntry Level
date1+ years exp

Gunvor Group is seeking a Desktop Support Analyst to join their IT Helpdesk team. The primary role involves providing efficient 1st level user desktop support and assisting with the provisioning, installation, and maintenance of hardware and software systems.

EnergyOil and Gas
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Comp. & Benefits
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H1B Sponsor Likelynote

Responsibilities

Provisioning, installation/configuration, operation, and maintenance of systems hardware (desktops, laptops, printers, mobile phones) and desktop software, and related infrastructure
Support to on-site users face-to-face and off-site users using remote tools
Liaise with 2nd and 3rd level support to ensure a smooth hand-over of daily incident reports and escalations
Participate in projects to enhance or upgrade the infrastructure and introduce new solutions

Qualification

Microsoft WindowsDesktop hardware knowledgeSmartphone configurationVPN knowledgeNetworking knowledgeFluent in EnglishCommunication skillsTeam player

Required

Solid hands-on experience (minimum of 1 year) on Microsoft Windows and standard desktop software
Good knowledge of desktop and laptop hardware and related equipment
Good knowledge of the operations and configuration of smartphones (iOS)
Knowledge of VPN, networking, network management systems and spam-filtering tools
Positive and helpful attitude with good communication skills, able to communicate technical solutions to non-technical users
Team player with ability to exercise flexibility, demonstrate initiative to ensure the business support needs are met in a proactive manner with minimum supervision
Fluent in English (spoken and written), other languages would be a distinct advantage

Preferred

Bachelor's Degree in Information Technology, Computer Science, or a related field (preferred but not always required)

Company

Gunvor Group

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Gunvor Group is a Global energy trader company. It is a sub-organization of Gunvor Services.
dateFounded in 2000
location
Geneva, Geneve, CHE
people-size1001-5000 employees
web-link
https://gunvorgroup.com/en/

H1B Sponsorship

Gunvor Group has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2021 (1)

Funding

Current Stage
Late Stage
Total Funding
$8.34B
Key Investors
SACEING Group
2025-11-07Debt Financing· $2.4B
2024-07-12Debt Financing· $1.32B
2023-12-14Debt Financing· $439.73M

Recent News

Global Trade Review
US Treasury chief praises Santander for pulling out of Gunvor deal
2025-12-04
WSJ.com: Markets
Founder of Oil-Trading Firm That the U.S. Called ‘Kremlin’s Puppet’ Quits
2025-12-02
MarketScreener
Gunvor managers buy out CEO Tornqvist as company seeks 'definitive reset'
2025-12-02
Company data provided by crunchbase