XBP Global · 13 hours ago
Customer Services Associate / Dorm
Boca Raton, FL
Part-time
Onsite
New Grad, Entry Level
0+ years expXBP Global is a workflow automation leader that rethinks business process automation and enables digital transformation for clients. They are seeking a Customer Services Associate who will be responsible for handling high volume shipments, providing courier services, and maintaining customer care in a production environment.
Computer Software
Responsibilities
Valid Driver License – Must be able to drive a cargo van, golf carts and Transit Van
Must be able to work Monday thru Saturday 8am to 6pm and Saturday’s 11am to 3pm – shifts will vary from 8am to 1pm or 1pm to 6pm and Saturday 11am to 3pm
Must be able to deal with high volume shipments from all courier
Operate mailing and shipping & receiving
Operate mail equipment, golf carts
Order supplies and update employee lists
Pick-up and deliver mail, parcels, to customers
Lift large bundles of mail, overnight packages and shipments
Handle time-sensitive material like confidential, urgent packages
Provide courier & messenger services
Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
Demonstrate flexibility in satisfying customer demands in a high volume, production environment
Consistently adhere to business procedure guidelines
Take direction from supervisor or site manager
Participate in cross-training
Maintain all logs and reporting documentation; attention to detail
Adhere to all safety procedures
Perform other tasks as assigned
Qualification
Required
Minimum of six months customer service related experience required
A valid driver license with good driving record required
Excellent communication skills both verbal and written
Ability to effectively work individually or in a team environment
Competency in performing multiple functional tasks
Ability to meet employer's attendance policy
Lifting up to 55 pounds
Standing for long periods of time
Significant walking
Preferred
High school diploma or equivalent (GED) preferred but not required
Minimum of six months related experience preferred
Keyboarding and windows environment PC skills preferred
Benefits
Bonus opportunities may be provided as part of the compensation package
A full range of medical, financial, and/or other benefits, dependent on the position offered.
Company
XBP Global
XBP Global is a workflow automation leader that leverages decades of industry experience, global footprint and Agentic AI to rethink business process automation and enable digital transformation for our clients.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase