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Bluejack National · 2 months ago

IT Manager

Dallas, TX

Full-time

Onsite

Mid, Senior Level

3+ years exp

Bluejack Management Partners is a company that manages private residential clubs and communities, dedicated to creating exceptional lifestyle experiences. The IT Manager will oversee all technology operations at the new Bluejack Ranch Club in Aledo, Texas, ensuring efficient and secure systems that support guest experiences and business operations.

EventsGolfLeisure

Responsibilities

Lead the setup ad ongoing management of all IT Systems for the new property

Manage day-to-day IT operations, including servers, networks, workstations, and property management systems (PMS)

Provide technical support for club software applications including PMS, POS, CRM, accounting, timekeeping, and HR systems

Ensure seamless connectivity for members and employees (Wi-Fi, guest portals, in-room technology)

Oversee IT helpdesk support, troubleshooting, and issue resolution

Maintain data security protocols, firewalls, backups, and disaster recovery plans

Ensure compliance with PCI, GDPR, and brand data security requirements

Monitor system performance and proactively address risks or vulnerabilities

Manage IT-related projects such as system upgrades, migrations, or installations

Liaise with software vendors, managed service providers, and contractors

Evaluate new technologies to improve guest experience and operational efficiency

Collaborate with other IT team members or coordinate with outsourced IT support

Provide training to club staff on technology use, cybersecurity awareness, and system updates

Develop and maintain IT policies, SOPs, and best practices

Qualification

IT managementHospitality systemsNetworking expertiseCybersecurity complianceVendor relationsData security protocolsProject managementProblem-solving skillsCommunication skillsOrganizational skillsAdaptabilityIntegrity