CHAMP · 3 weeks ago
Market Intelligence Analyst
Cleveland, OH
Full-time
Onsite
Mid, Senior Level
$75K/yr - $90K/yr
3+ years expCHAMP is redefining technology for Motor Vehicle Agencies with innovative, cloud-based software. The Market Intelligence Analyst will support CHAMP’s growth by delivering actionable insights into market dynamics, competitive trends, and customer behavior across the vehicle titling ecosystem.
SaaSSoftware
No H1B
Hiring Manager
Sarah Kirsch
Responsibilities
Conduct primary and secondary research on relevant markets (e.g., DMV/state government, insurance carriers, dealerships) to understand size, growth, and trends
Track regulatory, technological, and competitive developments related to digital vehicle titling, electronic lien & title (ELT), and national clearinghouse operations
Analyze macroeconomic, political, and regulatory factors that could influence CHAMP’s markets or business model
Monitor and profile competitors (other digital titling companies, legacy systems) including their business models, pricing, partnerships, and product roadmap
Benchmark CHAMP’s offerings against competitors to identify strengths, gaps, and differentiation opportunities
Develop regular reports (e.g., SWOT, competitor heatmaps) for key stakeholders
Partner with Sales, Customer Success, and Product to gather insights from current and prospective customers (e.g., states, insurers, lenders, dealers)
Analyze customer data to identify usage patterns, pain points, adoption barriers, and growth levers
Build personas, customer segmentations, and buyer journey maps informed by data
Translate data and research into actionable recommendations for business strategy, product development, marketing, and sales
Present findings to senior leadership, providing clear, concise, and data-driven insights
Support strategic initiatives such as new market entry, product positioning, pricing strategies, and partnerships
Build market-size models, revenue projections, and opportunity assessments
Use data to run “what-if” scenarios (e.g., impact of regulatory change, market expansion) to inform planning
Support KPI tracking and performance measurement of strategic initiatives
Create dashboards, periodic (monthly/quarterly) business intelligence reports, and market trend briefs
Maintain a centralized repository of market intelligence (reports, data sources, competitive trackers) for internal use
Qualification
Required
Bachelor's degree in Business, Economics, Finance, Data Science, Public Policy, or related field; MBA or master's degree a plus
3–6 years of experience in market intelligence, competitive intelligence, strategy, management consulting, or business analysis
Strong analytical skills, with ability to interpret large datasets and translate them into strategic insights
Experience with market sizing, financial modeling, and forecasting
Excellent research skills: both primary (interviews, surveys) and secondary (industry reports, regulatory filings)
Familiarity with data analysis tools (e.g., Excel, SQL, BI tools like Tableau or Power BI) and research platforms
Exceptional written and verbal communication — ability to create reports, storyboards, and present to leadership
Strategic mindset and business acumen: understands how to link market insights to business outcomes
Self-starter: comfortable working cross-functionally and driving projects end-to-end
Preferred
Experience or working knowledge of the automotive ecosystem, titling, registration, subrogation, or insurance
Understanding of regulatory environments or public-sector processes, especially related to DMV / state government
Familiarity with digital titling, electronic lien and title (ELT), or blockchain-based systems is a plus
Benefits
Competitive Salary
Annual Bonus Potential
Health, Dental & Vision Insurance
Unlimited PTO Policy
Matching 401K with immediate vesting
Subsidized Lunches at our Cleveland Headquarters
Company
CHAMP
SaaS solutions to create, manage and transfer digital vehicle titles for insurance carriers, lenders, state govt, vehicle retailers and OEMs
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$104.4MKey Investors
W. R. BerkleyPoint72 VenturesJohn Benis
2025-12-30Series C· $55M
2024-03-27Series C· $18M
2022-09-22Series B· $12.9M
Leadership Team
Shane McRann Bigelow
CEO
Bo Shim
Chief Product and Technology Officer
Recent News
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