Genesis10 ยท 20 hours ago
Telecom Engineer
Charlotte, NC
Full-time
Onsite
Senior Level, Lead/Staff
$60.24/hr - $68.24/hr
10+ years expGenesis10 is currently seeking a Telecom Engineer with our client in the financial industry. The role involves developing program schedules, providing program guidance, and supporting business-initiated projects in a fast-paced environment.
Information ServicesInformation Technology
Responsibilities
Develop of program schedules, program tasks, Communication materials for senior leadership, engineering documentation in relation to fast moving programs
Partner with and communicate to technical resources while concurrently delivering presentation materials and program management details to C-Level
Provide program guidance and develop program timelines from an engineering point of view in partnership with our program management office
Develop ROM/SOW quotes for projects for equipment placement and licensing
Assist in the development of project supporting documentation/information to include Bill of Materials (BOMs), cost estimates and equipment placement requests
Directly support business initiated projects
Direct and communicate with leadership on status of programs and open issues
Provide local software and hardware support requiring complex integrated configurations in the areas of; Ribbon Client (9k, 7k, 2k), SecureLogix, Intrado E911, SIP and Session Management, LAN/WAN, VoIP, Toll Free Engineering, with integrations to products such as Avaya, Cisco, and Genesys
Complete SIT testing, document results, develop and write scripts, MOP and low level designs for implementation and configuration of Ribbon Client, SecureLogix, Intrado E911 and associated integrations
Participate in cross-functional teams and ability to work effectively in a geographically dispersed team
Work under tight deadlines and high pressure environment
Qualification
Required
10+ years telecommunications experience
Knowledge of LAN/WAN communications, switches and routers
Extensive PBX/ACD experience, working knowledge of CTI, IVR, call flows, vectors, and adjunct routing, system architecture, design principles and implementation
Strong knowledge of session border controllers; Ribbon 7k Session Border Controller and SIP/TDM Trunking
Knowledge of SIP, RTP/RTCP, ISDN, H.323, H248, MGCP, codecs
Experience with QoS configurations, jitter, diagnosing and tuning QoS and performing bandwidth analysis
Experience in program communication and program management
Excellent customer service skills including reporting, organization, written and oral communication and task prioritization
Communication skills a must, PowerPoint, Visio, structured program updates
Highly motivated and a self-directed
Experience with configuration and support experience in a complex multi-layered network environment
Excellent troubleshooting and analytical skills
Capable of quickly learning new technologies and procedures, as well as being willing to train others in procedures mastered as part of implementations
Preferred
BA or BS in Telecommunications, Data Communications or Computer Science
3-5 years of experience in LAN/WAN networking
Benefits
Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
Behavioral Health Platform
Medical, Dental, Vision
Health Savings Account
Voluntary Hospital Indemnity (Critical Illness & Accident)
Voluntary Term Life Insurance
401K
Sick Pay (for applicable states/municipalities)
Commuter Benefits (Dallas, NYC, SF and Illinois)
Company
Genesis10
Information Technology and Services
1001-5000 employees
H1B Sponsorship
Genesis10 has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (126)
2024 (68)
2023 (20)
2022 (2)
2021 (13)
2020 (29)
Funding
Current Stage
Late StageLeadership Team
Harley Lippman
CEO and Founder
Company data provided by crunchbase