JPS Tech Solutions · 2 weeks ago
Technical Instructional Designer 3 – Learning and Development
Redmond, WA
Full-time
Hybrid
Senior Level
5+ years expJPS Tech Solutions is seeking an experienced Technical Instructional Designer to design, develop, and maintain high-quality, performance-based e-learning for critical operational roles, particularly data center technicians. This role involves collaborating with technical SMEs and cross-functional teams to deliver engaging and accessible learning solutions.
Information TechnologyIT InfrastructureSoftware Engineering
Responsibilities
Conduct instructional needs assessments, learner, task, and context analyses
Design and develop performance-based e-learning curricula and courses
Collaborate with SMEs, clients, and development teams to translate technical content into effective learning experiences
Build advanced, interactive e-learning using Articulate Storyline and Rise, including branching logic
Create and edit multimedia assets using Adobe Creative Suite (including Premiere Pro)
Ensure learning content meets accessibility and instructional design standards
Manage multiple projects simultaneously while meeting deadlines
Contribute to strategic initiatives such as AI-enabled learning and workflow-based training
Qualification
Required
Instructional Design: 5+ years (needs assessment, analysis, design methodologies)
Articulate Storyline & Rise: 3+ years (advanced interactions and branching)
Adobe Creative Suite / Premiere Pro: 3+ years
Cross-functional collaboration: 3+ years
Technical writing & editing: 3–5 years
MS Office: 3–5 years
Experience working with SMEs, clients, and development teams on learning programs
Preferred
Degree in Instructional Design or related field
Experience with AI platforms or 3D modeling
Prior data center or technical operations instructional experience
Advanced Articulate Storyline expertise (complex logic, visuals)
Strong grounding in instructional design frameworks and methodologies
Company
JPS Tech Solutions
JPS Tech Solutions offers software engineering, cloud, mobile development, and IT infrastructure solutions.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase