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Akima · 2 days ago

Network Operations Lead

Ashburn, VA

Full-time

Onsite

Senior Level, Lead/Staff

10+ years exp

Akima is an Alaska Native Corporation focused on providing IT solutions and support to government customers. The Network Operations Lead manages and develops network operations activities, overseeing the performance and activities of the team to ensure service quality and network efficiency.

ConstructionConsultingCyber SecurityInformation TechnologyLogisticsManagement ConsultingSupply Chain ManagementTechnical Support

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Develops and implements department strategic plans, processes, and procedures; and enhances the integration between the team and other departments

Manages the budget and leads improvements and growth to the network operations processes and capabilities. Ensures changes to the network infrastructure plans

Improves customer service; provides expert guidance; and ensures the correct technical teams are involved. Comprehensive knowledge of the field's concepts and principles

Leads and directs the work of other employees and has full authority for personnel decisions. Administers departmental policies and procedures, evaluates results and performance, and assists with the development of new or modified budgets, strategic plans, or policies

Provides technical guidance for directing and monitoring information systems operations

Plans, organizes, and directs the Network Operations Team to ensure the stable operation of CBP’s network infrastructure. Responsible for maintaining, supporting, and optimizing key functional areas, particularly network infrastructure, server infrastructure, network security, telecommunications systems and service desk

Responsible for managing and setting priorities for the monitoring and maintenance of network systems, including LANs, WANs, Internet, intranet, and wireless

Responsible for managing and setting priorities for the Network Management Operations team. Provides support to CBP end users, operations personnel, and strategic program management

Ensures effective monitoring and response to hardware, software, and network problems

Coordinates and manages the routine testing and analysis of all elements of the network facilities

The Network Operations Team Lead will also schedule and direct activities to resolve hardware and software problems in a timely and accurate fashion

Qualification

ITIL v3CCNACCNPCCIENetworking experienceNetwork infrastructureNetwork securityProject managementSecurity compliance knowledgeLeadership abilities

Required

Applicants must have the ability to obtain a CBP Background Investigation/clearance - required for consideration. Some billets may require DoD Secret or Top-Secret access

Relevant certifications such as ITIL v3, CCNA, CCNP or CCIE

Bachelor's degree in related technical field such as Management Information Systems, Computer Science, Engineering, IT, Networking and Telecommunications

A minimum of ten (10) Plus years of senior level networking experience administering enterprise infrastructures in large complex enterprises

Working knowledge of networking concepts, infrastructure, and equipment (e.g. routers, switches, firewalls, and load balancers)

Experience implementing and administering an enterprise-wide monitoring system for servers, networking devices, and applications

Showcase leadership abilities by managing projects and teams

Be proficient in project management and have knowledge of security and compliance issues