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accessiBe · 3 weeks ago

Manager, Partnership Account Management

New York, NY

Full-time

Onsite

Mid, Senior Level

$120K/yr - $140K/yr

3+ years exp

accessiBe is the market leader in AI-powered web accessibility solutions, dedicated to making the internet inclusive for everyone. The Manager of Partner Account Management will lead a team focused on driving revenue through agency partnerships, coaching them to become advocates for accessiBe's solutions.

InternetSoftwareWeb Design

Responsibilities

Build the Squad: Recruit, hire, and train high-performing Partner Account Managers who understand the agency landscape

The "Sell-Through" Mindset: Coach your team not just on selling to the partner, but on teaching the partner how to sell to their clients. You will help your reps become trusted business consultants for their agencies

Culture of Action: Foster a high-energy environment where your team feels empowered to jump on joint calls, run webinars for partner clients, and do whatever it takes to help our partners win

Wallet Share Expansion: Agencies have hundreds of clients; most only have accessiBe on a few. Your job is to drive the strategy that captures that white space. You will track "Partner Penetration" as a key metric

Renewal & Retention: You will oversee the renewal health of the partner’s entire book of business. When a partner’s end-client is at risk, you guide your team on how to equip the partner to save the deal

Forecasting: You will own the number for your team’s book of business, reporting on Partner NRR, expansion revenue, and active partner engagement

Agency Business Growth: You will champion the message that accessiBe isn’t just a tool for compliance—it’s a revenue generator for the agency (via commissions and service retainers)

Escalation Management: You will serve as the executive sponsor for our top-tier agency partners. When a partner needs high-level support—whether it's legal questions for a client or technical needs—you are the heavy hitter who steps in

Strategic Alignment: Collaborate with our Marketing and Product teams to ensure your partners have the white-labeled decks, sales assets, and education they need to pitch accessibility confidently