Front Desk Team Leader - Weston, Vacation Village Resort jobs in United States
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Vacatia · 18 hours ago

Front Desk Team Leader - Weston, Vacation Village Resort

positionWeston, FL
timeFull-time
remoteOnsite
seniorityMid Level
date3+ years exp

Vacatia is a hospitality company focused on delivering exceptional guest experiences. They are seeking a Front Desk Team Leader to lead the front desk team, ensuring smooth operations and high levels of guest satisfaction.

E-CommerceMarketplaceResortsTravel
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H1B Sponsor Likelynote

Responsibilities

Lead and support the front desk team in check-ins, check-outs, and guest service requests
Provide training for new hires and reinforce resort policies and procedures
Greet and direct guests with enthusiasm and professionalism
Resolve and follow up on guest complaints or issues promptly
Track and respond to online reviews and concerns on platforms like Google, TripAdvisor, Expedia, and RCI
Assist other departments as needed to ensure guest satisfaction
Maintain accurate logs, courtesy calls, and follow-ups for maintenance requests
Uphold quality standards, company policies, and a safe, welcoming environment

Qualification

Hospitality experienceLeadership skillsCommunication skillsExcel proficiencyWord proficiencyProblem-solving skills

Required

3–5 years of hospitality experience
Strong leadership, communication, and problem-solving skills
Proficient in computer software, especially Excel and Word
High school diploma or GED required
Flexible availability including mornings, afternoons, evenings, weekends, and holidays

Preferred

timeshare or resort management experience preferred

Company

Vacatia

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Vacatia is the resort marketplace for vacationing families, whose mission is to make family vacations better
dateFounded in 2013
location
Mill Valley, California, USA
people-size1001-5000 employees
web-link
https://vacatia.com

H1B Sponsorship

Vacatia has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2022 (1)

Funding

Current Stage
Late Stage
Total Funding
$48.84M
Key Investors
Dustin GillmanJavelin Venture Partners
2021-11-10Series B· $20M
2019-11-15Series Unknown· $10.9M
2015-04-09Series A· $12.24M

Leadership Team

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Caroline Shin
CEO & Co-Founder
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Keith Cox
Board Director
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Recent News

EIN Presswire
Vacatia Expands Managed Resort Portfolio with Six New Properties
2025-03-26
PR Newswire
Vacatia Acquires The Berkley Group and Daily Management
2025-01-02
PR.com
Seven Vacatia Team Members Named as ARDA Award Finalists
2024-03-15
Company data provided by crunchbase