Second Front · 19 hours ago
Customer Operations Engineer
United States
Full-time
Remote
Senior Level
$135K/yr - $160K/yr
5+ years expSecond Front Systems is a public-benefit software company focused on transforming U.S. national security through innovative technology. The Customer Operations Engineer will lead technical efforts to onboard customers to the DevSecOps platform, ensuring secure and compliant deployments for Department of Defense and Intelligence Community clients.
Information TechnologyNational SecuritySaaSSecuritySoftware
No H1B
U.S. Citizen Only
Responsibilities
Help deploy and support customer applications within our cloud-native Game Warden platform
Implement, maintain, and improve the infrastructure and workflows that enable secure, compliant deployments for Department of Defense and Intelligence Community customers
Work as part of a cross-functional team to build, test, and operate cloud environments in line with DoD security and compliance standards
Participate in research and development efforts that help enhance deployment pipelines, strengthen platform automation, and support new customer integrations
Collaborate closely with engineers across multiple disciplines to troubleshoot issues, validate deployments, and contribute to ongoing improvements in reliability, performance, and security
Help implement solutions, document processes, and contribute to a culture of learning, innovation, and mission-driven excellence
Qualification
Required
Solid experience designing, implementing, and operating cloud-based infrastructure
Hands-on experience with at least one major cloud provider: AWS, GCP, or Azure
Strong working knowledge of containerized applications and orchestration tools
Experience deploying and managing workloads with Kubernetes (EKS preferred)
Familiarity with Helm for application packaging and deployment
Experience using Infrastructure as Code tools (e.g., Pulumi, Terraform, CloudFormation)
Understanding of image and container hardening best practices
Awareness of CVEs and basic vulnerability management workflows
Ability to develop, optimize, and debug scripts and automation tools
Proficiency in at least one programming/scripting language (Go, Python, or Bash preferred)
Experience implementing and maintaining CI/CD pipelines
Clear communication and teamwork skills with cross-functional teams
Strong attention to detail and ability to grasp complex technical concepts
Good organizational and time management abilities
Working knowledge of DevSecOps practices including automation and continuous security
Familiarity with GitLab
Familiarity with Google Workspaces
U.S. citizenship due to government contract requirements
Candidates must reside in one of the approved hiring hubs: DC/Maryland/Virginia, Raleigh/Durham/Chapel Hill, NC, Denver/Colorado Springs, CO, Dallas/Fort Worth, TX
Preferred
5-7 years of relevant experience
Certified AWS Solutions Architect
Experience as a Software Engineer or DevSecOps Engineer
Certified Kubernetes Administrator (CKA)
DoD 8570 compliance
Strive to be both compassionate and direct with your feedback
Team-oriented and inclusive with your actions
View obstacles as opportunities for growth
Strong interest in matters of national security
Experience working in a startup environment
Ability to adopt, create and iterate on changing procedures
Benefits
100% Healthcare, vision and dental coverage
401(k) + 3% company contribution
Equity incentive plan
Tech + office supplies stipend
Annual professional development stipend
Flexible paid time off + federal holidays off
Parental leave
Work from anywhere
Referral Bonus
Company
Second Front
Second Front is a public-benefit, venture-backed company delivering mission-critical software to the world’s democracies.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$152.1MKey Investors
Salesforce VenturesBooz Allen VenturesNew Enterprise Associates
2024-09-13Series C· $70M
2024-01-16Series Unknown
2023-11-28Series B· $40M
Leadership Team
Tyler Sweatt
Chief Executive Officer
Josh Bosquez
Chief Technology Officer
Recent News
Seattle TechFlash
2026-01-07
Company data provided by crunchbase