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FedEx Logistics · 15 hours ago

Customs Trade Specialist

Memphis, TN

Full-time

Onsite

New Grad, Entry Level

$13.60/hr - $21.57/hr

0+ years exp

FedEx Logistics provides freight forwarding and import/export services to help companies navigate global shipping. The Customs Trade Specialist will coordinate documentation for US Customs and Government Agencies, ensuring compliance and providing excellent customer service.

Transportation/Trucking/Railroad

Responsibilities

Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers

Provide impeccable customer service

May process commodities that have been identified and isolated as requiring specialized processing to reduce the risk of liquidated ages and penalties through classification and the applications of proper duty preference

Obtain correct classification of goods for customs release from database, SOP's, tariff book, internet or customs

Data entry and processing of various import related documentation for submission to US Customs and may handle all PGA's (participating Government Agencies)

Maintain and keep current all shipment documentation in compliance with all record keeping requirements

Adhere to all international importing and exporting regulations

Work closely with other internal staff, departments, other fedex opcos, customers and government agencies to deliver high level of service to customers

Process agency brokerage shipments

May handle remote filings

Performs entry reconciliations as needed

Ensure all government and organizational policies are followed

Follow up on Customs matters and resolve problems

Performs entry reviews as needed

Qualification

Data entryCustoms regulations knowledgeMS Office proficiencyCommunication skillsOrganizational skillsProblem solving skillsInterpersonal skillsWork independently

Required

HS Diploma or GED required

Minimum of 6 months work experience required

Data entry/keyboard experience required

Required - MS Office, Outlook, Office equipment (phone, fax, photocopier, printer, scanner)

Excellent communication skills, verbal and written

Organizational Skills

Inter-personal skills

Problem solving Skills

Handle high volume of work

Handle time sensitive work

Ability to work independently with minimum supervision

Ability to use multiple systems and reference material

Interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, internal departments

Preferred

Minimum of 12 months of industry experience preferred

CCS and/or Brokers license preferred

Knowledge of customs regs, harmonized tariff schedules preferred

Must be proficient in Microsoft Word, have strong data entry skills, possess customer service and communication experience, and are eager to learn brokerage processes