Apply on Employer Site

Eos Energy Enterprises, Inc. · 2 weeks ago

Senior Field Service Technician (Candidates local to Virginia, Florida, and California Preferred)

United States

Full-time

Onsite

Mid, Senior Level

3+ years exp

Eos Energy Enterprises, Inc. is seeking a Senior Field Service Technician responsible for system installation, commissioning, and customer support. The role involves troubleshooting and repairing Eos commercial BESS and third-party products, ensuring compliance with safety protocols, and providing leadership to field service teams.

CleanTechEnergyEnergy Storage

Hiring Manager

Jared Hoffman

Responsibilities

Install, commission, troubleshoot, repair and analyze Eos commercial BESS as well as third-party products sold by Eos in the field, remote via email, telephone and remote support tools (i.e. AR remote support tools), and site visits

Utilize company provided Field Service and Work Order Management tools to retrieve and update information timely and accurately

Write reports, train customers, and respond to customers’ concerns regarding the functionality and performance of their system

Develop detailed knowledge of Eos’ commercial products and third-party products sold by Eos

Acceptance & performance testing, troubleshooting, installation, startups, shutdowns, commissioning, and turnarounds of BESS

On a regular base work with high voltage DC electricity, three phase power, and the relevant software of the BESS and third part products

When needed, stand in as site lead. Be able to provide leadership & guidance to FSTs and 3rd party contractors

Responsible for detailed reporting for Engineers & Managers such as daily site activities, equipment status, troubleshooting efforts, and performance output

Ensure compliance with safety and operational protocols

Qualification

Electrical systems knowledgeBESS installation experienceField Service Management toolsElectrical testing equipmentElectrical safety trainingCommunication skillsAttention to detailProblem-solving methodologyTeam collaboration

Required

Ability to work independently, and proactively with minimal supervision and collaborate with Field Service Engineers

Ability to communicate challenges in a forthright and accurate manner

Solid Computer skills: Windows, Office, Programming (PLC, controls experience a plus)

Awareness of electrical, crane, forklift and construction work safety

Understanding of DC Electrical systems and controls

Knowledge using electrical voltage meters and electrical testing equipment

Exceptional communication skills: ability to lead by example and through influence

Ability to travel domestically and internationally and work at field installations up to 100% of working time for up to three weeks at a time

Ability to work at great heights, work in extreme environments, perform prolonged periods of repetitious duties, lift at least 50 pounds frequently

Attention to detail and high level of accuracy

Knowledge of the National Electrical Code

High school diploma or equivalent required

A minimum of three (3) years of (field) experience in Electrical/Electronics/Power electronics and or network communications is recommended

Electrical safety training, NFPA70E or similar

Preferred

Trade or vocational college focusing on electrical work/renewable energy/electronics preferred

Prior experience in the renewable industry, preferable energy storage, is strongly preferred

Experience in applied problem-solving methodology

Medium Voltage/ Substation experience is a plus

Company

Eos Energy Enterprises, Inc.

Since our founding in 2008, Eos Energy Enterprises has been on a mission to accelerate the shift to American energy independence with positively ingenious solutions that transform how the world stores power.

Founded in 2008

Edison, New Jersey, USA

501-1000 employees