Blue Nile · 1 month ago
Assistant Showroom Manager - Houston Galleria
Blue Nile is a company that reimagines fine jewelry experiences and aims to disrupt the jewelry industry. They are seeking an Assistant Showroom Manager to lead a team of Luxury Sales Consultants, focusing on customer education and exceptional service while maximizing sales.
E-CommerceJewelryRetail
Responsibilities
Demonstrate industry leading selling and service behaviors to build strong customer loyalty and relationship to Blue Nile in support of our initiative to become their jeweler for life
Self-motivated and able to lead others
Demonstrates strong leadership skills and committed to giving ongoing coaching and redirection to maintain adherence to expectations
Personally achieve individual sales and client activity goals
Takes lead on customer escalations
Finds ways to resolve, and partner, with the manager on difficult situations
Ability to follow company directions and adapt to new initiatives
Team player and committed to maintaining our professional and friendly environment with team members and clients
Special process expert
Aware of current trends in jewelry and the competition
Maintains store standards and protects the brand
Manage daily, weekly, monthly KPIs and team progress to plan
Qualification
Required
3+ years of customer service/sales background
Prior management experience in retail
Proven track record of increasing personal sales volume
Effective communication skills both written and verbal
Embraces technology and implements new systems seamlessly
Strong sense of urgency and bias for action
Ability to make decisions quickly and accurately
Proficient in Microsoft Office
Effective time management
Willingness to learn
Strong collaborative and interpersonal skills
Passion for training and learning and executing against timelines and goals
Demonstrates the ability to build and maintain
Preferred
Jewelry experience is not required, but preferred
Benefits
Medical, vision, dental coverage
401(k) employer match
Discretionary bonus
Company
Blue Nile
Blue Nile is an online retailer selling certified diamonds, engagement rings and fine jewelry.
Funding
Current Stage
Public CompanyTotal Funding
$62.01MKey Investors
Vulcan Capital
2022-08-09Acquired
2004-05-20IPO
2003-04-11Series E· $7.01M
Leadership Team
Recent News
trinityventures.com
2026-01-20
2025-12-30
CNET News
2025-12-30
Company data provided by crunchbase