Technical Program Manager, Data Center Operations jobs in United States
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Fluidstack ยท 2 weeks ago

Technical Program Manager, Data Center Operations

Fluidstack is building the infrastructure for abundant intelligence, partnering with top AI labs and enterprises. The Technical Program Manager will lead operational excellence programs across hyper-scale datacenter infrastructure, managing the operational lifecycle and ensuring seamless transitions and continuous improvement.

Cloud ComputingCloud StorageGenerative AIGPUInformation TechnologyMachine LearningPrivate CloudSoftware
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H1B Sponsor Likelynote

Responsibilities

Partner with design, construction, and due diligence teams to integrate operational requirements early in the datacenter lifecycle, defining standards and specifications for maintainability and efficiency
Design and own the end-to-end operations handover framework, including gates, acceptance criteria, and sign-off procedures
Coordinate cross-functional handover activities (training, documentation, systems access, knowledge transfer) and resolve blockers to ensure on-time, high-quality transitions
Develop and maintain Standard Operating Procedures (SOPs) for critical datacenter operations with metrics to measure adoption, execution quality, and efficiency
Drive continuous improvement initiatives to optimize workflows, reduce toil, and ensure consistent execution across sites
Lead stability improvement and incident management programs, including post-incident reviews (PIR) with root cause analysis and corrective action tracking
Establish preventive maintenance oversight, as-built review programs, and operational fire drills to reduce unplanned outages and test emergency readiness
Create dashboards and reporting for visibility into stability metrics, incident trends, and drive CAPA programs based on operational data
Collaborate across Product, Infrastructure Engineering, Supply Chain, and Site Operations teams; present program status and recommendations to executive leadership

Qualification

Datacenter infrastructureProgram managementOperational processesITIL certificationPMP certificationAnalytical skillsContinuous improvementIncident managementChange managementCommunication skills

Required

Bachelor's degree in Engineering, Computer Science, Business, or related field (or equivalent experience)
3+ years program management in mission-critical environments; 5+ years in datacenter operations, IT infrastructure, or facilities management
Strong understanding of datacenter infrastructure (power, cooling, networking, compute, facilities) and proven track record managing complex, cross-functional programs
Experience developing operational processes and best practices using incident, problem, and change management frameworks (ITIL or similar)
Travel up to 25%

Preferred

Master's degree; 5+ years program management with 7+ years in hyperscale datacenter operations
PMP, PgMP, ITIL, or Six Sigma certification
Experience at hyperscale providers or large colocation operators with deep knowledge of datacenter systems and construction/commissioning processes
Knowledge of industry standards (ASHRAE, Uptime Institute, TIA-942)
Excellent analytical and communication skills with ability to leverage data for improvements and present to executive audiences

Benefits

Retirement or pension plan, in line with local norms.
Health, dental, and vision insurance.
Generous PTO policy, in line with local norms.

Company

Fluidstack

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FluidStack is an AI cloud platform for frontier labs and startups.

H1B Sponsorship

Fluidstack has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (2)

Funding

Current Stage
Growth Stage
Total Funding
unknown
Key Investors
Seedcamp
2025-06-01Undisclosed
2024-10-01Private Equity
2018-02-01Pre Seed

Leadership Team

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Gary Wu
CEO, Co-Founder
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Company data provided by crunchbase