Confidential Careers ยท 2 weeks ago
Legal Assistant/Customer Service Representative
Confidential is a law firm seeking a dedicated and enthusiastic legal assistant. The primary responsibilities include addressing customer inquiries, resolving issues, and assisting in the recovery of accounts through legal actions if necessary.
Human ResourcesRecruiting
Responsibilities
Respond promptly to customer inquiries via phone or email
Provide accurate information
Maintain detailed records of customer interactions through data entry
Handle complaints and escalate issues when necessary
Ensure adherence to company policies and procedures
Must have strong writing and communication skills
Ability to rely upon experience and judgment to plan and accomplish goals
Flexibility to perform a variety of tasks
Qualification
Required
Strong communication skills
Ability to perform a variety of tasks
Respond promptly to customer inquiries via phone or email
Provide accurate information
Maintain detailed records of customer interactions through data entry
Handle complaints and escalate issues when necessary
Ensure adherence to company policies and procedures
Ability to rely upon experience and judgment to plan and accomplish goals
Flexibility to perform a variety of tasks
Benefits
Paid time off