Deskside Technical Support Technician jobs in United States
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Levi Strauss & Co. · 2 weeks ago

Deskside Technical Support Technician

Levi Strauss & Co. is a company that values individuality and making a positive impact. The Deskside Technical Support Technician provides technical support to employees, ensuring efficient resolution of issues with computers and software, while fostering positive relationships and communication with users.

ApparelFashionLifestyleRetail
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H1B Sponsor Likelynote

Responsibilities

Install and maintain computers and software
Troubleshoot hardware and software issues
Support computer peripherals
Help with data backups
Solve problems independently
Help with email and inventory management
Track and ensure compliance with financial policies and procedures as it relates to equipment and software
Model customer obsessed service to the Beyond Yoga employee base
Partner with other technical professionals to provide the highest possible level of service and delivery of technical solutions
Track work volume and case type through a ticketing system

Qualification

Desktop support experienceWindows operating systemsMac operating systemsIT infrastructure knowledgeMCSA CertificationMCSE CertificationMS Office knowledgeCustomer-facing experienceEmpathyClear communicationProblem-solving skills

Required

Bachelor's degree or equivalent experience in Computer Science or related discipline
Minimum of 3 years of IT Experience in Desktop support
Certifications must be present and relevant
Strong knowledge of IT infrastructure components
Knowledge of the latest Windows and Mac operating systems
Knowledge of MS Office products and Teams
Customer-facing mentality and experience
MCSA & MCSE Certifications
Ability to prioritize and provide rapid response

Benefits

401(k) matching
Paid leave
Health insurance
Product discounts

Company

Levi Strauss & Co.

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Levi Strauss & Co. is a brand-name apparel company designs, markets, and sells jeans, casual and dress pants, jackets, skirts, and more.

H1B Sponsorship

Levi Strauss & Co. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (37)
2024 (46)
2023 (52)
2022 (76)
2021 (59)
2020 (39)

Funding

Current Stage
Public Company
Total Funding
$554.96M
2025-07-15Post Ipo Debt· $554.96M
2019-03-20IPO

Leadership Team

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Michelle Gass
CEO and President
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Christopher Clark
SVP & CIO
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Company data provided by crunchbase