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Fluor Corporation · 2 weeks ago

Product Control Specialist (TS/SCI with Polygraph Required)

Aurora, CO

Full-time

Onsite

New Grad, Entry Level

$45K/yr - $82K/yr

Fluor Corporation is a leading government contractor dedicated to delivering high-value technical solutions to U.S. government agencies. They are seeking a Product Control Specialist to assist in project management and maintenance reliability tasks, ensuring compliance with service standards and providing excellent customer service to personnel on site.

Building MaintenanceBuilding MaterialConstruction

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Engage with team members on a daily basis to execute Computer Maintenance Management System (CMMS) duties which include but not limited to:

Completing work tickets and planned maintenance work orders

Issuing work ticket and planned maintenance work orders

Answering customer calls that come through the Help Desk

Supporting Help Desk operations regularly when needed

Performing customer call backs with completed work orders

Providing verbal trainings to customers on proper CMMS processes and procedures

Reviewing and auditing CMMS data and SOPs

Providing excellent customer service to all personnel on site

Ability to follow-up with customers when trouble call tasks are completed

Learning and executing workflow process to ensure work is done the same amongst the Work Control team

Must be engaged with customers, engineers, project managers and tradesmen at all times to ensure all critical and planned maintenance work tasks are accurate to help ensure zero down time to all critical and non-critical site equipment

Complying with service standards, work instructions and client requirements

Ensuring compliance with appliance standards and with Occupational Health and Safety Act

Must follow all ESH policies and procedures while ensuring all team members follow the same policies, site safety plans and perform safe work practices at all times

Other duties as assigned

Qualification

TS/SCI with CI PolygraphComputer Maintenance Management SystemMicrosoft Office SuiteCustomer service experienceInterpersonal skillsAttention to detail

Required

Must have an active TS/SCI with CI Polygraph

Ability to communicate effectively with audiences that include but are not limited to management, coworkers, clients, vendors, contractors, and visitors

Attention to detail and work is performed in a time-conscious and time-effective manner

Able to work with co-workers by collaborating and planning maintenance tasks

The ability to follow supervisor instructions for daily job tasks that might change daily

Proficiency with Microsoft Office Suites and fundamental computer operation skills are required

Must have an active (or ability to obtain) TS/SCI with CI Polygraph

Must be a US Citizen

High School Diploma or equivalent

Excellent interpersonal and communication skills

Valid driver's license

Must demonstrate basic computer knowledge (I.e., ability to use email, internet, Microsoft Office products such as Word and Excel, to effectively conduct company business on the program). Some positions may require an increased level of computer knowledge, depending on the required duties of the position