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AMETEK · 3 weeks ago

Customer Account Manager

Hidalgo, TX

Contract

Onsite

Mid Level

$45K/yr - $65K/yr

AMETEK Aerospace and Defense is seeking a Customer Account Manager with a proven track record of success. This role supports the Sales team by managing customer service duties for major distribution accounts, ensuring accurate and timely execution of pricing, quoting, purchase order review, order entry, and issue resolution.

ElectronicsManufacturing

Responsibilities

Serve as the primary point of contact for commercial, military, and distribution accounts, aligning customer needs with AMETEK’s business objectives

Coordinate with internal departments: Sales, Supply Chain, Operations, Engineering, Quality, and Finance

Respond promptly and accurately to customer RFQs for commercial and military distribution partners and OEM customers

Manage U.S. Military PO awards, flow-down requirements, and input data into ERP systems

Generate and maintain documentation for quotations, orders, contracts, and related customer files

Interpret customer drawings, specifications, purchase orders, and shipping instructions

Communicate with outside Sales personnel to ensure alignment with goals and customer needs

Support Sales in identifying opportunities to increase revenue and close contracts

Provide input for monthly forecasts, annual budgets, and strategic plans

Perform tactical functions including financial reporting (budgets, actuals, forecasts) and regular communication on key accounts

Qualification

Bachelor’s DegreeCustomer Service experienceFluent in EnglishFluent in SpanishMicrosoft WordMicrosoft ExcelMicrosoft PowerPointOracle/MRP systemsMultitaskAttention to detailCommunication skillsInterpersonal skillsProblem-solving abilitiesOrganizational abilitiesWork under pressure