Healthcare Outcomes Performance Co. (HOPCo) ยท 1 month ago
PT Test Scheduler
Phoenix, Arizona, United States
Full-time
Onsite
New Grad, Entry Level
0+ years expHealthcare Outcomes Performance Co. (HOPCo) is seeking a PT Test Scheduler to manage and schedule tests for patients. The role involves gathering information, communicating with patients and physicians, and ensuring high patient satisfaction levels through effective scheduling and follow-up.
Health CareHospital
Responsibilities
Schedules tests for the patient within the practice management program or at outside facilities based on insurance, patient preference, physician preference, and or location
Gathers pertinent information from insurance carriers, physicians, and patient charts to make certain of appropriate matching to contracted service providers
Call patients to schedule tests within the required time as designated by policies and procedures
Provides ongoing follow-up until successful execution of referral
Responds to patient questions and complaints as required resolving problems and maintaining high patient satisfaction levels
Communicates clinical instructions needed for appointments/procedures
Input required data to GE practice management to include administrative comments and coded notes
Accurately updates patient information in the practice management system and EMR as well as any changes or additions to the schedule and performs all required documentation of work completed
Effectively understands and proactively manages and schedules providers with front office personnel
Schedule appointments in the timeframe that allows for appropriate follow-up and execution of authorization as designated by policies and procedures
Qualification
Required
Able to complete and manage per department metrics
Ensure 100% of required certifications and authorizations have been obtained
Knowledge of insurance plans
Knowledge of computer systems
Knowledge of grammar, spelling, and punctuation to type patient information
Skill in customer service and an understanding of The code of conduct and culture
Skill in communicating effectively with physicians, clinical staff, hospital staff, and the public
Skill in establishing good working relationships with both internal and external customers
Ability to maintain patient confidentiality
Ability to communicate with upset and frustrated patients
Ability to obtain patient history and medical history
Ability to work on multiple projects and prioritize tasks
Ability to meet time-sensitive goals
Preferred
High school diploma/GED or equivalent working knowledge preferred
0-2 years of test scheduling experience or related experience
Company
Healthcare Outcomes Performance Co. (HOPCo)
Healthcare Outcomes Performance Company (HOPCo) is the leading provider of musculoskeletal value-based health outcomes management, service line management and practice management.
1001-5000 employees
H1B Sponsorship
Healthcare Outcomes Performance Co. (HOPCo) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2022 (1)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Audax Private Equity
2019-08-01Acquired
2019-01-01Private Equity
Leadership Team
Wael Barsoum
President and Chief Transformation Officer
Recent News
2025-08-28
Company data provided by crunchbase