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Inside Higher Ed · 2 weeks ago

Manager 1, Facilities Operations

Columbus, OH

Full-time

Onsite

Mid Level

$36.39/hr - $47.55/hr

3+ years exp

Inside Higher Ed is seeking a Manager 1 for Facilities Operations at The Ohio State University. The Manager 1 is responsible for overseeing all zone maintenance activities, ensuring the safety and functionality of university facilities, while also supervising maintenance personnel and coordinating with contractors.

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Responsibilities

Responding to facility issues as they arise

Performing preventative maintenance to ensure the ongoing safety, functionality, and efficiency of university facilities

Delivering high‑quality customer service

Supporting a wide range of facilities management functions

Integrating environmental sustainability initiatives into daily operations

Preparing estimates for billable work performed by zone maintenance staff

Serving as the direct supervisor for maintenance personnel performing facilities-related work

Training staff

Developing daily work schedules

Forecasting maintenance needs

Conducting performance reviews

Administering corrective action

Managing attendance

Coordinating and overseeing contractors and university personnel in collaboration with other zone and district leaders

Providing short-term coverage for zone or district leadership when needed

Adhering to all safety practices and procedures

Maintaining clean and safe work areas and equipment

Attending required meetings

Ensuring accurate and complete documentation

Communicating effectively with customers, coworkers, and supervisors through written, electronic, and verbal communication

Participating in on-call and holiday rotation and being subject to 24‑hour emergency call

Qualification

Facilities maintenanceSupervisory experienceTechnical competenceBudgeting experienceCustomer service orientationProblem-solving abilitiesSelf-directionSafety practicesMicrosoft OfficeCMMS proficiencyKronos proficiencyWritten communicationVerbal communicationInterpersonal skillsConflict managementTeam leadershipFlexibility

Required

Bachelor's degree or equivalent experience

Valid Ohio driver's license and satisfactory driving record

Minimum of 3 years of relevant experience

Preferred

4–8 years of relevant experience preferred

Ability to read and write common sentences and perform calculations involving fractions, decimals, and percentages

Nine months of experience or 900 hours of training in more than one skilled trade (e.g., electrical, plumbing, masonry, carpentry, locksmithing, painting/decorating, welding, landscaping, refuse management, HVAC, construction equipment operation), including related safety practices

One month of budgeting experience or one course in budgeting

Three months of management/supervision experience or three related courses

Excellent written and verbal communication skills at all organizational levels

Strong problem‑solving and decision‑making abilities

High level of technical competence related to facilities maintenance and building systems

Demonstrated history of safe operation of equipment and vehicles

High standards of honesty, integrity, trust, openness, and respect for individuals

Flexibility, strong interpersonal skills, and self-direction

Proven ability to build and lead high-performing teams

Ability to manage conflict effectively

Strong customer service orientation

Three years of supervisory experience in facilities maintenance within an institutional or hospital environment