Sr Specialist, Technical Account Management jobs in United States
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PayPal · 2 weeks ago

Sr Specialist, Technical Account Management

positionAustin, Texas, United States of America
timeFull-time
remoteHybrid
seniorityMid, Senior Level
money$94K/yr - $156K/yr
date3+ years exp

PayPal has been revolutionizing commerce globally for more than 25 years. The Sr Specialist in Technical Account Management will collaborate internally to enhance process quality and effectiveness while addressing client needs through tailored solutions, building strong customer relationships, and ensuring clients maximize the value of their products and services.

E-Commerce PlatformsFinTechMobile PaymentsTransaction Processing
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H1B Sponsor Likelynote

Responsibilities

Monitor proactive technical health for Enterprise merchants
Identify and suggest solutions to improve customer experience
Consult with merchants and internal teams on integration best practices
Initiate strong relationships to help merchants succeed
Diagnose and identify issues with APIs, code, services, and network latency
Advocate on merchants' behalf to improve products, systems, and processes
Be the main point of contact for technical issues affecting our Enterprise merchants

Qualification

Technical Account ManagementAPI DiagnosisObservability ToolsAI ToolsCustomer Relationship Management

Required

3+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience

Preferred

Knowledge of Observability and Monitoring Tools such as Datadog, Splunk
Knowledge of AI tools - Claude AI, Perplexity etc

Benefits

Flexible work environment
Employee shares options
Health and life insurance

Company

PayPal

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PayPal is a financial service company that provides online payment solutions to its users worldwide.
dateFounded in 1998
location
San Jose, California, USA
people-size10001+ employees
web-link
https://www.paypal.com/home

H1B Sponsorship

PayPal has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1144)
2024 (917)
2023 (775)
2022 (921)
2021 (1051)
2020 (1049)

Funding

Current Stage
Public Company
Total Funding
$12.17B
Key Investors
Kohlberg Kravis RobertsBlueRun Ventures
2025-11-17Post Ipo Debt· $6.95B
2023-06-07Post Ipo Debt· $5B
2015-07-20IPO

Leadership Team

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Simon Bladon
PayPal UK CEO
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chaloem khompitoon
President & CEO
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Recent News

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Company data provided by crunchbase