Vivie · 1 month ago
Service Ambassador - Every Other Weekend - Evenings 3-9 pm
Lakeville, MN 55044, USA
Full-time
Hybrid
New Grad, Entry LevelVivie is a company focused on providing exceptional hospitality and care. They are seeking a Service Ambassador who will be the first point of contact for residents and visitors, managing communications and supporting daily operations while ensuring a welcoming environment.
Health CareMedicalNon Profit
Responsibilities
Be the First Point of Contact – Greet and assist residents, guests, vendors, and team members, ensuring a welcoming and professional experience
Manage Communications & Security – Answer and direct calls, monitor security cameras, and alert staff to any safety concerns or alarms
Support Community Operations – Update resident information, maintain records and logs, and assist with mail and package deliveries
Enhance Resident & Guest Experience – Provide concierge-style support, assisting residents and guests with their needs while maintaining confidentiality
Assist in Emergency Preparedness – Follow emergency protocols, support search efforts for missing residents, and adhere to security policies
Other Duties as Assigned – The duties and responsibilities listed above are representative of the nature and level of work assigned and are not necessarily all inclusive
Qualification
Required
Ability to work independently and handle multiple tasks efficiently
Strong problem-solving skills and ability to think critically in difficult situations
Proficiency in computer systems for record-keeping, communication, and security monitoring
Ability to pass state mandated background check
Physical capability to perform all essential job functions
Ability to read, write, and speak English to ensure effective communication with residents, team members, and visitors
Company
Vivie
Vivie is a care provider offering an integrated set of care services, including home health, care management, senior living, rehabilitation, hospice, and more.
Founded in 1948
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase