Logix Federal Credit Union · 3 weeks ago
Consumer Loan Title Specialist I
Logix Federal Credit Union is a financial institution focused on consumer and real estate lending, and they are seeking a Consumer Loan Title Specialist I. The role involves preparing, reviewing, and submitting DMV documentation to ensure title perfection in accordance with the Credit Union's required timeline.
BankingFinancial ServicesInsuranceLendingMortgage
Responsibilities
Prepares required DMV paperwork for vehicle title processing for registered owner and lienholder transfers and processes all vehicle loan transaction types
Processes vehicle title DMV paperwork utilizing the DMV Business Process Automated Solution System and prepares documentation for submission to state titling agency
Processes all tasks, document submissions, and follow-up requests generated by the DMV Business Process Automated Solution System, and other systems in adherence to service levels
Audits and researches all DMV documentation prepared for title perfection; utilizes appropriate resources and systems to complete research and ensure timely submission of documentation for title perfection within determined service levels
Monitors DMV document submission received in the department post-funding and follows as to the status of accounts pending vehicle title perfection
Processes miscellaneous vehicle title requests including name changes and state changes
Research and processes title release issues and submit an appropriate correction to state jurisdiction for corrections
Processes vehicle license plate or Vehicle Identification Number inquiry utilizing the Computerized Vehicle Registration System and identifies potential titling issues
Responsible for DMV package file organization and System queue maintenance with accurate notations and regular follow up communication with member
Ensures proper communication of Computerized Vehicle Registration report to requestor utilizing Synapsys system via service request
Assists with contacting members, dealerships, other financial institutions, and third parties as required
Answers department hotline within minimum requirement and adheres to hotline schedule, phone auxiliary codes, and follows Logix Service Cycles
Responsible for maintaining optimal levels of individual performance and accomplishment, which support Logix in achieving its financial, sales, and service goals
Responsible for performing activities in support of internal and external sales, service, and business development activities as directed by management
Ensures check handling is in adherence to Credit Union teller balancing standards and clear instructions are provided with check processing requests
Assists with helping members, co-workers, and internal customers with questions, problems, and other work-related matters in a courteous and timely manner
Adheres to department standards and daily schedule of tasks and duties established in Consumer Loan Title Processing
Assists employees within the department and promotes teamwork among the group
Accomplishes individual and departmental goals and objectives
When in contact with members or prospective members, determine needs and identify sales and/or service opportunities and connect members with appropriate Logix personnel or department and/or services offered by Logix. Maintainability to present Logix’s products and services
Continuously review processes and recommends changes to improve effectiveness and efficiencies within the department
May assist with various reports
May perform other duties when assigned
Must consistently report to work on time, as scheduled
Work within their team and have a direct impact on their tasks
Qualification
Required
A minimum of 0-2 years of consumer lending, banking or DMV experience
Ability to obtain Consumer Loan certification within 6 months of entering position (includes successful completion of LFCU Consumer Loan Training)
Working knowledge of Credit Union/Financial Institution compliance and regulations
Working knowledge of the Microsoft suite of office products
Must have a working knowledge of credit union documents, reports, policies, and procedures
Must be flexible and adapt to constant system/software changes and possess excellent phone manners and techniques
Must be accurate, reliable, can work in a heavy production and teamwork environment, and meet production goals
Learn and discover existing tools and processes to apply them along with their academic knowledge to achieve simple tasks
Preferred
4 Year / Bachelors Degree
Knowledge of DealerTrack Title Management, Computerized Vehicle Registration, and Symitar systems preferred
2 Years Preferred Years of Experience
Company
Logix Federal Credit Union
Logix is banking with a twist: customers become members and part-owners when they open an account here.
Funding
Current Stage
Late StageRecent News
2025-04-28
2025-04-15
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