Egg Harbor Cafe · 1 month ago
Catering Sales Manager- Chicagoland Central
Bannockburn, Illinois, United States
Full-time
Hybrid
Mid, Senior Level
$45K/yr - $55K/yr
5+ years expEgg Harbor Cafe is seeking a Catering Sales Manager responsible for growing catering revenue across multiple restaurant locations. The role involves building client relationships, identifying new business opportunities, and ensuring a seamless catering experience for guests.
Food and BeverageFood ProcessingRestaurants
Responsibilities
Drive catering revenue to meet district targets, including:
End of Q2: $1,000/week per store
End of Q3: $2,000/week per store
End of Q4: $3,000/week per store
2027 goal: $5,000/week per store
Actively generate new catering leads through cold calling, in-person visits, networking, community outreach, and leveraging personal contacts
Build and manage a strong sales pipeline that includes both new prospects and existing accounts
Develop long-term relationships that increase order frequency, account lifetime value, and referral volume
Meet with potential customers to showcase our catering options and offer sample tastings when appropriate
Own the end-to-end client experience from first contact through post-order follow-up
Ensure first-time clients have exceptional experiences by personally overseeing or delivering the initial order
Maintain regular communication with clients to ensure satisfaction, gather feedback, and identify upsell opportunities
Work alongside Store Leaders, Hospitality Team Leaders, and Culinary Team Leaders to ensure successful execution of catering orders
Build the day-before prep plan for large or complex orders, including:
Packaging, boxes, bags, utensils, and labels
Guest-specific customization
Order checklists for the operational team
Communicate any special requirements, timelines, or delivery needs clearly to restaurant teams
Maintain a CRM system to track leads, outreach activity, contact logs, client history, and revenue metrics
Provide weekly updates to the District Leader on:
Sales activity
Pipeline stages
Revenue performance
Market opportunities and challenges
Deliver quarterly business reviews outlining progress toward district goals and strategic adjustments
Qualification
Required
5+ years of catering, restaurant sales, B2B foodservice sales, or related hospitality sales experience
Proven success growing accounts or territories with minimal supervision
Strong local market awareness and existing business contacts preferred
Excellent communication, relationship-building, and follow-up skills
Strong project management and organizational abilities
Proficiency using CRM tools
Reliable transportation, valid driver's license, and ability to travel between locations
Understanding of restaurant operations, kitchen processes, and catering logistics
Ability to deliver samples, set up displays, and execute on-brand presentations
Comfortable working independently and within a team environment
Self-driven, entrepreneurial mindset with high personal accountability
Hospitality-focused approach with exceptional attention to guest experience
Resilient, positive, and able to navigate a high-activity sales environment
Collaborative communicator who builds trust with operations teams
Detail-oriented and proactive in anticipating client needs
Benefits
Mileage reimbursement and expense coverage for approved sales activities.
Opportunities for growth as the catering program expands.
Company
Egg Harbor Cafe
Egg Harbor Cafe is a family-owned and operated restaurant that specializes in gourmet breakfast and lunch.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Carl Fine
Chief Experience Officer
Recent News
2025-10-31
2023-12-24
Company data provided by crunchbase