Apply on Employer Site

Murgado Automotive Group · 3 weeks ago

Murgado General Sales Manager

Chicago, IL

Full-time

Onsite

Senior Level

$150K/yr - $220K/yr

Murgado Automotive Group is building a modern automotive dealership model that emphasizes transparency and customer engagement. They are seeking a General Sales Manager who will lead by example, engage with customers, and develop their management team while overseeing sales performance and operational execution.

AutomotiveTransportation

No H1B

Responsibilities

Be visible. Be in the deals. Be on the floor. Engage customers online and in person

Set the pace for your team by working alongside them, not above them

Demonstrate how to handle objections, structure deals, and close with integrity

Own the sales department's financial performance: gross profit, volume, expense control, and net contribution

Partner with the General Manager to establish and refine processes that drive results

Set monthly, weekly, and daily objectives. Track. Adjust. Execute

Recruit, develop, and hold accountable your Desk Manager, Floor Manager, and Digital Sales Manager

Ensure each manager operates with full authority in their domain, and that no domain overrides another without cause

Enforce the Authority Protocol: digital deals are binding, floor deals are binding. No "double desking." No broken commitments

Champion the Murgado Digital Dealership Architecture. This is the operating system

Ensure AI tools (Impel, PAM) are deployed correctly and that handoff triggers to the Digital Sales Manager are functioning

Eliminate friction between digital and showroom lanes. The customer experience must be seamless

Review deal logs daily. Know where gross is coming from and where it's leaking

Support T.O. activity and close deals yourself when needed

Ensure F&I integration is smooth and that PVR is maximized without compromising trust

Build a bench. Identify and develop future managers from within

Conduct regular one-on-ones with your management team. Set expectations. Give feedback. Remove obstacles

Own recruiting for sales and management positions. Hire people who fit the model

Set the standard for how customers are treated, digital or in person

Handle escalations that exceed manager authority. Solve problems decisively

Ensure the delivery experience matches or exceeds the sales experience

Oversee daily operations, inventory presentation, and compliance with company processes

Coordinate with marketing on campaigns, events, and inventory merchandising

Partner with Service and Parts leadership on service-to-sales handoffs and customer retention

Qualification

General Sales ManagementDeal StructuringLeadership DevelopmentDMS PlatformsCRM SystemsTech LiteracyCustomer EngagementCommunication Skills

Required

Proven track record as a General Sales Manager, or a high-performing Sales Manager ready to step up

Demonstrated ability to work deals, lead a team, and hit targets consistently

Experience with modern DMS platforms (Tekion preferred) and CRM systems

History of developing people, not just managing them

Strong deal-structuring instincts and the ability to coach others through complex deals

Leadership that balances accountability with development. You build people up while holding the line

Tech-literate. Comfortable with digital retailing, AI tools, and data-driven decision-making

Excellent communication skills with customers, employees, peers, and ownership

Believes in transparency over gamesmanship. Earn the business. Deliver an experience so good the customer never considers going elsewhere

Values velocity: speed to answer, speed to commitment, speed to delivery

Understands that authority comes with accountability. You own the results

Willing to enforce a new model, even when the old habits push back

Hungry to grow. This role is a stepping stone to General Manager for the right person

Valid driver's license with clean driving record

Flexibility to work evenings and weekends as needed

Benefits

Competitive Compensation: Base salary plus performance-based bonuses tied to gross, volume, and CSI

Comprehensive Benefits: Health, dental, vision, 401(k) with company match, PTO

Career Growth: Clear path for growth. We have 13 dealerships locally in Illinois and 31 across the group. Proven GSMs have access to our GM in Training program and a clear path to General Manager

Employee Discounts: Vehicle purchases, parts, and service

Modern Tools: You'll work with Tekion, not against a legacy system

Training: Ongoing development in leadership, deal structure, and emerging technology

Company

Murgado Automotive Group

Murgado Automotive Group is one of America’s most exciting automotive groups, where you will find an extensive selection of Audi, Alfa Romeo, Bentley, BMW, Buick, Cadillac, Ferrari, GMC, Honda, Infiniti, Mazda, Mercedes-Benz Luxury Pre-Owned, Porsche, Volkswagen & a wide variety of Certified pre-owned vehicles.

Founded in 2001