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Way Finders · 2 weeks ago

Program Data Specialist

Springfield, MA 01103

Full-time

Hybrid

Entry Level

$21.50/hr - $24.75/hr

2+ years exp

Way Finders is a Top Workplaces for Nonprofit organization, named as an employer of choice because our employees said so! The Program Data Specialist contributes to our mission by assisting in data development, tracking, and implementation of quality control procedures to ensure compliance.

EmploymentHomeless ShelterNon ProfitReal EstateSocial Impact

Responsibilities

Conduct audits in accordance with program policy to ensure compliance with state, federal, and program requirements

Maintain database and systems to track performance and findings, and report to management

Ability to manipulate findings from a database to graphical aides

Educate and advise staff on policies, procedures, regulations, community concerns and issues

Assist Program Manager to develop and implement training materials

Educate and advise landlords, tenants, community groups, etc. on policies, procedures, and regulations

Respond to requests for information from auditors, other agency departments, or funding sources

Establish and maintain strong, collaborative relationships with internal staff and departments, owners, landlords, community groups, funding sources, and other departments or agencies to achieve goals

Demonstrate the ability to assess priorities and operate in a flexible manner

Demonstrates excellent analytical, organizational, and time management skills

Utilizes independent judgment

Strong interpersonal skills required to interact with all organizational levels; demonstrated ability to work appropriately with confidential information

Ability to work in a team and meet performance deadlines in a dynamic environment

Assist in the research and resolution of software issues, including updates

Qualification

Compliance-based data workExcel proficiencyMS Office suiteTraining developmentAnalytical skillsBilingual (Spanish/English)Interpersonal skills

Required

2 years' equivalent experience in compliance-based data work, or in a related role, with 1 year as a field specialist; a combination of experience plus an Associate degree may be a substitute

Proficiency in Excel, and the full MS Office suite

Proficient with Microsoft Office applications, and comfort learning new technologies; tech-savvy

Ability to assess priorities, organize, and operate in a flexible manner while retaining a high level of attention-to-detail

Demonstrated ability to work independently

Excellent interpersonal skills with the ability to work appropriately with confidential information; ability to effectively mentor and/or train colleagues

CORI, as per grant requirements