QA Engineer (Third-party Contractor), TikTok Global E-commerce jobs in United States
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TikTok · 3 weeks ago

QA Engineer (Third-party Contractor), TikTok Global E-commerce

TikTok is a leading destination for short-form mobile video, and they are seeking a QA Engineer to ensure the stability and security of their e-commerce ecosystem. The role involves handling feedback tickets, collaborating with teams to resolve issues, and generating reports on product experience.

Content CreatorsContent DiscoveryMedia and EntertainmentSocial MediaVideo
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H1B Sponsor Likelynote

Responsibilities

Responsible for handling international e-commerce feedback tickets, categorizing and labeling bad cases, analyzing tickets, and summarizing common and typical issues
Follow up on product experience issues, reproduce problems, collaborate with business teams to explore underlying business logic, and drive solutions
Collect and organize various issues, and generate basic data outputs for daily, weekly, and monthly reports
Communicate and collaborate with domestic and international teams to resolve issues

Qualification

E-commerce testingQuality operationsData analysisProblem diagnosisCoordination skillsProduct awarenessCommunication skillsDetail-oriented

Required

Bachelor's degree or above in Computer Science, Software Engineering, or related fields
Experience in e-commerce testing, with strong skills in identifying, diagnosing, and driving issue resolution
Experience in quality operations, with the ability to abstract and summarize common issues from various problems, categorize them, compile data reports, and conduct analysis to produce clear reports

Preferred

Passion for products with strong product awareness, capable of proactively identifying areas for improvement
Detail-oriented with excellent coordination and communication skills

Benefits

Medical, dental, and vision insurance
401(k) savings plan with company match
Paid parental leave
Short-term and long-term disability coverage
Life insurance
Wellbeing benefits
10 paid holidays per year
10 paid sick days per year
17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure)

Company

TikTok is a short-form video entertainment app and social network platform. It is a sub-organization of ByteDance.

H1B Sponsorship

TikTok has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (979)
2024 (601)
2023 (387)
2022 (322)
2021 (133)
2020 (72)

Funding

Current Stage
Late Stage

Leadership Team

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N Ali Mohamed
CEO
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Blake Chandlee
VP Global Business Solutions
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Company data provided by crunchbase