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Tulane University · 2 weeks ago

Executive Director, Revenue Cycle and Business Operations

Harahan, LA

Full-time

Onsite

Director/Executive

8+ years exp

Tulane University is seeking an Executive Director for Revenue Cycle and Business Operations. This strategic leader will be responsible for advancing ambulatory revenue cycle management, optimizing financial performance, and executing business strategies that align with growth priorities while leveraging analytics and technology.

Higher Education

Responsibilities

Responsible for achieving and maintaining high functioning patient accounting processes across the organization

Develops and implements Patient Accounting policies and procedures that support organizational mission, vision and values while promoting efforts to improve the financial health of the organization

Ensures operation of data exchange across various platforms

Responsibilities of this role include the achievement of annual and periodic goals for statistical indicators of financial performance, in particular cash collections, maintaining the integrity of financial reporting and facilitating the efficient operation of functions and management of the Patient Accounting Department

Drives revenue cycle operational performance and key financial metrics

Responsible for strategic planning to achieve revenue and reimbursement goals, while maximizing cash flow and ensuring compliance with federal and state regulations

This role involves identifying opportunities for financial improvement, formulating and implementing best practices, and maintaining fiscal responsibility for all revenue cycle activities

Additionally, this position sits on the Finance Committee and is the single source of leadership to all areas of the Revenue Cycle Team which includes Finance and Billing Software systems and staff while developing its strategic plan and ensuring all goals and objectives are met

Works with and manages analytical reporting requirements of teams, project managers, leaders and staff, mentoring, and scaling effectively with growth

Foster a culture of continuous learning, hiring top talent, holding rigorous technical discussions, and promoting high standards

Collaborate closely with product, data science, infrastructure, vendors, partners, and executive stakeholders to align applications and drive innovation and technological decisions and efforts with strategic business goals

Implement best practices for workflows— scalability, observability, incident response, and reliability of all applications

Qualification

Revenue Cycle ManagementFinancial Performance OptimizationData AnalyticsIDX Software ExperienceRegulationsLeadership SkillsProblem-Solving SkillsProject ManagementMediation SkillsInterpersonal SkillsCommunication SkillsOrganizational SkillsTime ManagementNegotiation Skills

Required

Demonstrated leadership, diplomacy and relationship building skills

Excellent interpersonal, verbal and written communication, and presentation skills

Analytical reporting and staff benchmarking and report card outcomes accountability

Proven problem-solving, mediation, and negotiation skills

Strong overall technology foundation and understanding of the evolving landscape

Information Technology/Billing Software, preferably IDX experience in medical practices utilizing in-house billing, accounts receivable systems, electronic medical records systems, interfaces with hospitals, payers, and third-party clearing houses

Knowledge of governmental and private third-party payor regulations, compliance issues, and other insurance processing rules and regulations, accounting principles and procedures, ICD9, ICD10, CPT and HCPCS knowledge and experience with all aspects of the reimbursement cycle including registration, charge capture, data entry and claims submissions

Knowledge of Fair Debt Collection and HITECH Policies

Experience with compiling and analyzing data and producing focused/relevant reports for presentations to multiple stakeholders

Excellent organizational and time management skills

Demonstrated ability to prioritize and effectively manage multiple projects simultaneously and meet established deadlines

Master's Degree: minimum four (4) years' experience with an emphasis on finance, ambulatory revenue cycle and IT transformations

8 years of progressive revenue cycle leadership experience in a teaching hospital healthcare system or multi-location hospital environment

Preferred

Experience with IDX suite of revenue cycle applications

10 years of progressive revenue cycle leadership experience in a teaching hospital healthcare system or multi-location hospital environment

5- 8 years of experience dealing with rules/regulations of Medicare/Medicaid and other government payers as well as commercial insurers

Demonstrated experience in championing a compelling vision and leading by example while guiding a large team through transitions to new achievement

Working knowledge of CACHE & SQL databases and languages as well as UNIX & Microsoft operational environments

Embrace a business mindset that involves thinking strategically to align engineering efforts with the overall business goals, prioritizing high-ROI projects, and cultivating an entrepreneurial spirit of ownership and continuous improvement within the teams

Extensive knowledge of IDX and patient portal software

Expert level competence in AR and Front-End operations management, financial systems, and data integration

Company

Tulane University

Glassdoor4.1

A member of the prestigious Association of American Universities, Tulane University is consistently ranked among the top 50 universities in the nation.

Founded in 1834

New Orleans, Louisiana, USA

1001-5000 employees