Paradies Lagardère · 3 weeks ago
Assistant General Manager_MKE Airport_Vino Volo Restaurant and Market
Milwaukee, WI
Full-time
Onsite
Entry, Mid Level
2+ years expParadies Lagardère is a company focused on delivering exceptional dining experiences, and they are seeking an Assistant General Manager for their Vino Volo restaurant at MKE Airport. The AGM will support the General Manager in overseeing daily operations, managing staff, ensuring customer satisfaction, and maintaining high food quality standards.
Hospitality
Responsibilities
Assist in hiring, interviewing, and onboarding new staff
Set job expectations and provide ongoing feedback and performance reviews
Train and develop staff, coaching entry-level managers and team members on proper service techniques
Resolve customer complaints promptly and professionally
Ensure a positive dining experience by maintaining high service standards
Control labor costs and minimize food waste
Balance the budget and develop strategies to increase sales and reduce costs
Schedule shifts and assign table sections to waitstaff
Ensure compliance with operational standards, company policies, and laws
Enforce health and safety regulations, including proper food handling and sanitation procedures
Maintain accurate inventory records and place orders for ingredients, utensils, and equipment
Research new suppliers and negotiate prices to ensure cost-effective purchasing
Oversee the opening and closing procedures, ensuring the restaurant is clean and orderly
Complete accident reports and address maintenance issues promptly
Qualification
Required
Proven experience, 2+ years, in restaurant management or a similar role
Strong leadership and team management skills
Excellent customer service and communication abilities
Solid understanding of restaurant operations and financial management
Knowledge of health and safety regulations in the food service industry
Ability to work flexible hours, including evenings, weekends, and holidays
High School or better
Benefits
Competitive salary
Health benefits
Opportunities for professional growth and development
Employee discounts
Company
Paradies Lagardère
Paradies Lagardère is the North American division of Lagardère Travel Retail, a global leader operating more than 4,900 stores across Travel Essentials, Duty Free & Fashion and Foodservice in airports, railway stations and other concessions in 51 countries worldwide.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Gregg Paradies
President and CEO
John Jamison
EVP and Chief Financial Officer
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