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Chamberlain Group · 11 hours ago

Specialist, Credit Analyst (Systems)

Germantown, WI

Full-time

Onsite

Mid Level

$64K/yr - $103K/yr

Chamberlain Group is a U.S.-based manufacturer of loading dock equipment, and they are seeking a Specialist, Credit Analyst to manage domestic dealer accounts and ensure timely payments. The role involves evaluating account files, monitoring accounts, and collaborating with various departments to resolve issues.

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Responsibilities

For assigned domestic dealer accounts, collect outstanding invoices, monitor open accounts, evaluate new account files; establish payment plans for lower to mid-level account portfolios

Work with cash in advance accounts to secure payments to release orders for international accounts

Resolve short payments and deductions

Review and approve open orders within the given portfolio

Monitor accounts and communicate issues, recommend adjustment in payment terms or credit limits

Recommend accounts for escalated collection activity

Monitor 3rd party portal billing entry

Back up cash application

Coordinate with sales, customer service, warranty, and billing to resolve issues as needed

Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams

Protect Chamberlain Group’s and Systems’ reputation by keeping information confidential

Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies

Contribute to the team effort by accomplishing related results and participating on projects as needed

Qualification

Credit analysisAccounts receivablePayment plansCommunication skillsProblem-solving

Required

Collect outstanding invoices for assigned domestic dealer accounts

Monitor open accounts and evaluate new account files

Establish payment plans for lower to mid-level account portfolios