Implementation Support Specialist jobs in United States
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RegEd · 1 month ago

Implementation Support Specialist

RegEd is a market-leading provider of RegTech enterprise solutions, serving top financial services firms. The Implementation Support Specialist will support Data Implementation Managers in implementing compliance and risk management software applications, ensuring accurate data configurations and assisting clients through the implementation life cycle.

ComplianceEnterprise SoftwareSoftware
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Responsibilities

Support the Data Implementation Managers by completing client configuration tasks
Assist in loading client data using proprietary data management tools and complete full validations of data loaded
Update requirements documentation as needed
Monitor, research, and resolve internal and external inquiries in a timely manner
Keep validation thresholds updated and complete research when unexpected changes occur
Work on client-facing/internal/special projects as needed
Interface with internal and external clients with a high level of professionalism
Build strong relationships with client team members, work successfully under pressure, maintain positive attitude, and meet client project deadlines in an efficient and professional manner

Qualification

Technical SupportClient Facing ExperienceProject ManagementMicrosoft Office SuiteExcel Data FormulasBusiness AdministrationFinanceCommunication SkillsProblem Solving

Required

Bachelor's degree in Business Administration, Finance or a related field or related work experience
Minimum 1-3 years in Technical Support, Project Management, Account Management or other successful client facing experience
Experience with Microsoft Office Suite and strong understanding of Excel data formulas/functions

Preferred

Knowledge of the financial services / insurance / securities compliance industry's concepts, practices, and procedures a plus
Masters' Degree in a related field

Benefits

Competitive pay and bonus
Remote (and hybrid if near Morrisville, NC) first organization
Exceptional medical, dental and vision plans with generous employer funding for employees and dependents
401(k) plan with company matching
Generous flexible time off
Company paid life insurance
Flexible Spending Accounts: Medical and Dependent Care
Leave benefits including short-term and long-term disability, paid family medical leave and paid parental leave
Volunteering time off and flexible schedules
Professional development
Meaningful career growth opportunities
Performance bonuses
Great working environment with a team of fantastic people

Company

RegEd

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RegEd provides compliance software and solutions for the financial services industry.

Funding

Current Stage
Growth Stage
Total Funding
$0.6M
2023-07-31Private Equity· $0.6M
2018-12-20Acquired

Leadership Team

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Frank Brienzi
Chief Executive Officer & Board Member
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Company data provided by crunchbase