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Tri Counties Bank · 3 weeks ago

Teller I, II or III (30 hours per week)

Covelo, CA

Full-time

Onsite

New Grad, Entry, Mid, Senior Level

$18/hr - $20/hr

0+ years exp

Tri Counties Bank is a wholly-owned subsidiary of TriCo Bancshares dedicated to providing exceptional service for individuals and businesses throughout California. The Teller position involves executing account transactions, making referrals to banking partners, and proactively contacting account holders to enhance customer satisfaction and trust.

BankingFinanceFinancial Services

Responsibilities

Handles customer service transactions, such as receiving and disbursing funds, posting deposits and withdrawing funds

Provides information and assistance in researching customer problems, balances a cash drawer daily and answers customer inquiries

Probes for customer financial needs and recommends bank products and services

Refers retail loan and deposit products

Meets referral goals as assigned

Provides prompt, efficient and friendly service to Bank customers ensuring that all customer transactions are handled timely and accurately according to guidelines

Ensures that cash and security procedures are followed accounting for assigned cash

Balances cash drawer and maintains drawer within limits

Completes necessary documentation and data entry

Processes all deposit and loan transactions

Makes outbound calls to new and existing customers to maintain contact and satisfy servicing needs

Maintains a current understanding of Bank policies and procedures in compliance with all federal and state laws, including but not limited to Bank Secrecy Act (SARs, CIP, OFAC), Information Security (GLBA), Identity Theft Red Flags, Financial Elder Abuse Reporting, and any other applicable regulations that may be specific to your job duties

Performs other duties as assigned

Qualification

Customer serviceCash handlingBanking regulations knowledgeSales skillsComputer proficiencyVerbal communicationWritten communication

Required

High school diploma or GED required

Effective selling and cross-selling skills

Excellent written and verbal communication skills

Ability to utilize personal computers and Windows based programs

Able to successfully complete Bank's product and sales training courses

Safeguard a cash fund of up to $25,000, maintaining an accurate record of deposits and disbursements

Execute an average of 25-50 account transactions per day for customers visiting the branch