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HIMSS · 2 weeks ago

Program Manager, Professional Development (Contract)

United States

Contract

Remote

Senior Level

5+ years exp

HIMSS is a leading global healthcare association dedicated to transforming the health and wellness ecosystem through information and technology. The Program Manager, Professional Development will manage the sourcing and maintenance of high-quality proposals and speaker profiles, ensuring alignment with HIMSS standards and driving value to members.

AssociationHealth CareNon Profit

Responsibilities

Direct and manage the process of sourcing, reviewing, and maintaining community-driven content for HIMSS’ continuing education programs and other events, which may be HIMSS-hosted or customer-hosted, globally. Ensure that all content meets HIMSS’ educational standards and aligns with the target audience's needs

Direct and manage the review and scoring of content submitted by the global community members. Administer a peer-review process to ensure timely and effective content review and recommendation

Maintain open communication with internal stakeholders (e.g., Content and Distribution Strategy, Organizational Affiliates, Corporate Relations, EMEA, APAC, Events, Chapters, etc.) to ensure content is aligned with HIMSS’ educational strategy, meets program goals, and supports distribution needs as appropriate

Act as a primary liaison between HIMSS and the global external content community, fostering collaboration and ensuring continuous engagement with content providers and customers

Ensure regular content reports are prepared and distributed to key internal stakeholders, providing updates on content status, review cycles, and program effectiveness. Establish and maintain an enterprise-wide system to track content distribution and usage to ensure that usage adheres to applicable guidelines and established terms

Provide support for any processes, tools, and/or platforms that are utilized to facilitate a HIMSS Speakers Bureau. This may include, but is not limited to, administering a speaker profile database/repository, ensuring connectivity between existing platforms and any new tools/platforms that are utilized, maintaining accurate data related to speaker and content relationships and usage, assisting in the identification and matching of speaker and content needs, and providing any needed internal and external customer support

Continuously evaluate and refine content sourcing processes to improve efficiency, user experience, and overall content quality

Provide support and training to internal teams and external contributors on content submission processes, content guidelines, and the HIMSS content ecosystem

Ensure appropriate team members have access to up-to-date resources and documents for content-related file share site(s)

As appropriate, engage in the integration of community content into HIMSS events, including the HIMSS Global Health Conference, other professional development programs, and other events, globally, as requested

Conduct regular reviews and participate in any needed build and maintenance activities of HIMSS platforms, including the website and LMS, to ensure content is accurate, up-to-date, and effectively communicated

Oversee the transition of approved content to HIMSS’ Learning Management System (LMS) and other relevant platforms. Ensure the content is properly formatted, uploaded, and accessible to end users

Qualification

Program managementContent curationHealthcare association experienceProject management certificationMicrosoft Office SuiteLearning management systemsCustomer relationship managementOrganizational skillsWritten communicationVerbal communicationTeam collaborationIndependent work

Required

Bachelor's degree or equivalent experience. Degree in Business, Communications, Healthcare, Education, or a related field preferred

A minimum of five (5) years of related work experience in program management, content curation, or professional development, preferably in a healthcare association, or non-profit setting

Strong proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Experience with learning management systems, customer relationship management systems, and file share platforms is a plus

Experience directing/managing content management, review, and delivery processes

Familiarity with the requirements of providing continuing medical education

Excellent organizational skills with the ability to manage multiple projects simultaneously. Experience managing timelines, resources, and stakeholders effectively

Exceptional written and verbal communication skills. Ability to present complex information in a clear, accessible manner

Self-confident and outgoing personality with a proven ability to work collaboratively in a team environment and with cross-functional teams, including content contributors, internal stakeholders, and external partners

Ability to work independently, take initiative, manage priorities, and meet deadlines with minimal supervision

Minimal travel may be required for conferences or content-related events