Home Instead · 3 weeks ago
Recruiting and Engagement Coordinator
Peachtree City, GA
Full-time
Onsite
Entry Level
$45K/yr - $55K/yr
1+ years expHome Instead is a family-run, locally owned business that enhances the lives of aging adults through non-medical services. They are seeking a Recruiting and Engagement Coordinator to oversee recruitment efforts, screen and onboard Care Professionals, and maintain a positive workplace culture.
Elder CareElderlyHealth CareProfessional Services
Responsibilities
Answer each employment inquiry in a friendly, professional, and knowledgeable manner
Develop and implement new recruitment strategies online and within the community
Manage recruitment ads and post positions as necessary
Check in frequently with leads within the applicant tracking system
Schedule and conduct applicant interviews in an efficient and professional manner
Following the Home Instead Standards; conduct reference checks, criminal background and motor vehicle check and drug screens on all Care Pros
Create and maintain all employment records including but not limited to I-9 form, W-4 form and all other employment related documents
Schedule and conduct Care Pro orientation and all training including training required to meet Home Instead® Standards and additional optional training
Monitor, mediate, and log all client and Care Pro activity utilizing the software system
Evaluate and update all orientation and training materials as needed
Demonstrate open and effective communication with the franchise owner, colleagues, Care Pros, clients, and family members
Adhere to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team
Schedule and conduct Care Pro annual reviews and all supervision including regular performance conversations, accountabilities, and problem resolution
Develop engagement strategies that utilize the 5 Care Pro needs to promote Care Pro retention and satisfaction
Monitor, mediate, and log all client and Care Pro activity utilizing the software system
Evaluate and update all training materials as needed
Plan and successfully execute all Care Pro meetings
Monitor compliance for local and federal labor and safety laws including EOE, ADA, FMLA, and OSHA
Maintain regular attendance at the office to execute job responsibilities
Adhere to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team
Conduct client/Care Pro introductions as needed
Answer each employment inquiry in a friendly, professional, and knowledgeable manner. Perform all other functions deemed necessary
Answer phone while in office as necessary
Qualification
Required
High school graduation or the equivalent
One year of related business experience or an equivalent combination of education and work experience may be considered
Must possess a valid driver's license
Must understand and uphold the policies and procedures established by (Big Girl Ventures Company d.b.a. an independently owned and operated Home Instead franchise)
Must demonstrate excellent oral and written communication skills and the ability to listen effectively
Must have the ability to work independently, maintain confidentiality of information and meet deadlines
Must demonstrate effective interpersonal skills as well as sound judgment and good decision-making skills
Must demonstrate discretion, integrity, and fair-mindedness consistent with office standards, practices, policies, and procedures
Must demonstrate knowledge of the senior care industry
Must have the ability to organize and prioritize daily, monthly, quarterly, and yearly work
Must have the ability to establish good working relationships with the franchise owner, office colleagues, Care Pros, and the community
Must present a professional appearance and demeanor
Must have the ability to operate office equipment
Must have the ability to operate HISC technology systems
Must be patient and congenial on the telephone
Must have computer skills and be proficient in Excel and Word
Must have the availability to work evenings or weekends as required
Must have the ability to perform duties in a professional office setting
Must have the ability to work as a part of a team
Must demonstrate excellent organizational skills
This position requires the ability to lift 25 pounds and stand for extended periods
Company
Home Instead
Home Instead provides various senior services including chronic condition support.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Unigestion
2021-09-20Private Equity
2021-08-06Acquired
Leadership Team
Bert Copple
Chief Executive Officer
Carol Hitchcock
Franchise Owner and CEO
Recent News
2025-12-11
2025-12-04
2025-11-03
Company data provided by crunchbase