Apply on Employer Site

Pursuit Collection · 1 week ago

Employee Experience Coordinator

Talkeetna, AK

Full-time

Onsite

New Grad, Entry Level

Pursuit Collection is a hospitality and attractions company that connects people to iconic places through unforgettable experiences. The Employee Experience Coordinator will engage team members through events, support housing administration, and serve as a communication link to enhance community experience.

Adventure TravelProfessional ServicesTravel Agency

Responsibilities

Plan, promote, organize, and execute events or initiatives that promote a sense of community and well-being among team members. Activities may include sporting events, game nights, craft days, group hikes, themed dinners, shopping / grocery trips, etc

Coordinate transportation for team members using company vehicles, for events such as organized field trips or scheduled team member shuttles. •Driving responsibilities subject to passing Motor Vehicle Record check, driving test, and General Manager approval. To operate a company vehicle (or other utility/low speed vehicle), team members must be 21+ years of age at time of employment start and have a valid Driver's License to operate company vehicle if required

In partnership with Operations and People Team, assist with team member on-boarding and orientation programs

In partnership with General Manager and People Team, assist with team member recognition programs

Provide team members with support and information relating to company perks and benefits; in partnership with General Manager, assist with team member booking requests of our various attractions and lodging

In partnership with the General Manager and People Team Housing Operations Manager, assist with management of day-to-day operations of employee housing facilities

Monitor employee housing communal living spaces, recreation room, and employee housing units for cleanliness, safety, and overall maintenance standards, ensuring a safe and welcoming community environment

Report housing-related maintenance issues to engineering and maintenance teams via Limble program to ensure timely and efficient resolution

Assist with employee room inspections on a regular routine basis and report findings to the Housing Operations Manager and General Manager, ensuring timely follow-up on any issues

In partnership with the General Manager and People Team Housing Operations Manager, maintain accurate records of occupancy, accommodation agreements, maintenance requests, and employee housing item inventory

Serve as the primary point of contact for team members regarding inquiries, questions, and concerns impacting their community experience. This may include coordinating team member arrivals to property, departures, inter-residence moves, and transport for necessary employment documentation

Communicate effectively with team members to ensure a positive and collaborative living environment. This may include preparing general memos using Microsoft Office, Canva, physical bulletin boards, and other company systems regarding various matters such as changes, events, activities, and other communications

In partnership with General Manager and People Team Housing Operations Manager, the opening and closing of employee housing at the start and end of season, ensuring that team members feel welcomed into their new environment

Work alongside the General Manager and management team to identify communication zones, locations, and methods where property updates could be utilized to improve team member engagement

Qualification

Team member engagementOrganizational skillsCommunication skillsMicrosoft OfficeCanvaLimbleWorkdayRent ManagerMultitaskLocal areaLearn new systemsProblem-solving skillsInterpersonal skillsWork independentlyWork collaboratively