CVS Health · 2 weeks ago
Senior Analyst, Executive Support
Hartford, CT
Full-time
Onsite
Senior Level
$22.59/hr - $53.95/hr
5+ years expCVS Health is the nation’s leading health solutions company, committed to transforming health care for millions of Americans. The Senior Analyst, Executive Support will provide top-tier technical assistance to C-Level executives, ensuring seamless operation of videoconferencing and other technologies while also leading project assignments to enhance executive support services.
Health CareMedicalPharmaceuticalRetailSales
Responsibilities
Provide front-line White Glove primary technical support to end-users including: C-Level executives on various support issues including access, hardware, software and peripherals
Coordinate, schedule and support multi point internal and external audio / video conferences encompassing over 100+ locations and thousands of attendees
Engineer technical solutions tailored to senior executives
Utilize excellent problem-solving skills to diagnose, evaluate and resolve sophisticated issues in a high pressure and high clarity environment
Perform root cause analysis, develop analytics to identify typical problems and patterns, develop procedures and controls for problem prevention
Support multiple platforms including Desktops, Laptops, Mobile Devices, Tablets and Video Conferencing equipment
Provide 24 x 7 on-call support as assigned as well as shift flexibility
Travel as required (up to 25%)
Lead project assignments to completion on time and within budget while maintaining a high-performance level with daily tasks, this can include:
Hardware / software evaluation, testing, implementation and training
Security and compliance issue remediation
Acquisition Cutover
Utilize your experience with the following tools to support Senior executives throughout the organization: Microsoft Azure / Intune, Crestron A/V Control Panels, IOS / Android OS, and Active Directory, Microsoft Teams, Microsoft O365 Suite
Engineering level troubleshooting and support for complex IT issues under pressure
Qualification
Required
5+ years of prior experience leading technical assistance in a large matrixed organization troubleshooting technical issues including access, hardware, software and peripherals
3+ years' experience in an Executive Support Role working with C-Level executives
Bachelor's degree in Computer Science or 1 year of experience required for each year of college not attained
Preferred
A+, Network+, Security+, MTA, MCTS, Windows 7 / 10, or MAC OS Certifications
Experience using Powershell / Bash
Experience with Bitlocker
Advanced experience with Apple devices and management tools
Advanced experience with mobile devices and operating systems
Benefits
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
Company
CVS Health
CVS Health is a health solutions company that provides an integrated healthcare services to its members.
10001+ employees
H1B Sponsorship
CVS Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
Funding
Current Stage
Public CompanyTotal Funding
$4BKey Investors
Michigan Economic Development CorporationStarboard Value
2025-08-15Post Ipo Debt· $4B
2025-07-17Grant· $1.5M
2019-11-25Post Ipo Equity
Leadership Team
David Joyner
President and CEO
Chandra McMahon
SVP & CISO
Recent News
Digital Commerce 360
2026-01-07
2026-01-07
2026-01-07
Company data provided by crunchbase