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Cambria · 2 weeks ago

Guest Experience Intern

Eden Prairie, MN

Internship

Onsite

Intern

Start in 2026 Spring

Cambria is a company dedicated to creating a meaningful difference through philanthropy and employee well-being. They are seeking a Guest Experience Intern to support the optimization of the overall guest experience by analyzing guest communications and proposing innovative solutions to enhance satisfaction.

ManufacturingReal Estate

Responsibilities

Complete and present a capstone project related to department business needs. This will include research, analysis, and presenting the overall findings and suggestions to peers and Cambria Leaders

Develop an understanding of the current guest experience and the impact on the organization and identify areas we can improve

Develop customer follow up and takeaway to ensure our customer has a thoughtful experience

Assist to curate areas customers interact with that deliver education and create a thoughtful experience

Understand the importance of collaboration with team members at all levels

Participate in various activities/events to understand the opportunities to enhance processes that improve the customer experience

Collaborate with cross-functional teams to gather requirements and translate them into actionable solutions

Develop an understanding of industry trends, designs and emerging technologies to drive continuous improvement

Complete special projects as assigned

Qualification

Design experienceData analytical skillsCritical thinkingMicrosoft ProgramsAdobe Creative CloudCommunicationTeam collaborationAttention to detailWork under pressure