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Brown & Brown · 2 weeks ago

Manager of Client Engagement - National Pharmacy Team

United States

Full-time

Remote

Senior Level

$150K/yr - $200K/yr

5+ years exp

Brown & Brown is a company built on meritocracy, rewarding self-starters committed to customer satisfaction. The Manager of Client Engagement will provide expert consulting services across all aspects of pharmacy benefits for large-market employer clients, supporting day-to-day client service, project management, and financial analysis.

Insurance

Hiring Manager

Desiree Adam

Responsibilities

Develop client presentations in collaboration with the pharmacy team and health and welfare consulting teams to deliver tactical and strategic recommendations

Analyze pharmacy benefit utilization and trends using PharmaLogic and other analytic tools

Support the development of intellectual capital for Brown & Brown

Delivering intellectual capital to clients and internal teammates

Support PBM implementations and benefit changes

Lead issue escalation and resolution for pharmacy-related concerns

Providing project management support to clients and internal teammates

Lead RFP, procurement, and renewal processes

Develop financial projections based on PBM contract terms

Assist with PBM contract reviews and negotiations

Collaborate with clinicians, analysts, actuaries, and other specialists

Provide technical expertise to health & welfare consulting teams

Use proprietary tools and Excel to analyze pharmacy spend and cost drivers

Assist in developing methodologies and outcome assessments

Ensure accurate onboarding and configuration within pharmacy analytics systems

Qualification

Pharmacy benefit managementFinancial modelingClient relationship managementAnalytical toolsMicrosoft Office SuiteCommunication skillsTeam collaborationProject managementStrategic thinkingInterpersonal skills