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BayCare Health System · 1 month ago

Front Office Representative - Dade City

Dade City, FL

Full-time

Onsite

Entry Level

1+ years exp

BayCare Health System is one of the largest employers in the Tampa Bay area, consisting of a network of hospitals and health services. They are seeking a Front Office Representative to manage patient information, schedule appointments, and assist with billing inquiries at various behavioral health sites.

Health CareMedical

Responsibilities

Obtains and updates patient information

Schedules patient appointments and assists with patient inquiries; may arrange for additional services

Collects and posts payments, and assists with patient billing questions

Ensures completion of all encounter documentation prior to check out

Accepts transfers from other facilities according to established guidelines

Schedules patients with appropriate provider, answers phones and responds within time frames defined by departmental guidelines

Obtains complete and accurate patient registration information according to department standards

Reviews and confirms all registration information is accurate at each appointment and makes any required updates

Consistently reviews cancellation, displaced patients, and appointment requests worklist throughout the day

Reviews daily schedules for availability and coordinates with onsite supervisor to ensure providers' schedules are at capacity

Greets, registers and checks in patients

Qualification

Customer serviceInterpersonal skillsCritical thinkingWritten communicationVerbal communicationAdministrative skillsClerical skillsOrganization skills

Required

High School or Equivalent

1 year – Office Related

Customer service, interpersonal, critical thinking

Written and verbal communication

Works independently and with a team

Organization, administrative and clerical skills

Benefits

Benefits (Health, Dental, Vision)

Paid time off

Tuition reimbursement

401K reimbursement

Yearly performance appraisals and team award bonus

Community discounts and more

Company

BayCare Health System

Glassdoor3.9

BayCare is a leading not-for-profit academic health care system that connects individuals and families to a wide range of services at 16 hospitals, including a children’s hospital, and hundreds of other convenient locations throughout the Tampa Bay and central Florida regions.

Founded in 1996

Tampa, Florida, USA

10001+ employees