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Yazaki North America · 3 weeks ago

IT AM Support Specialist SCM and EWM

Nashville, TN

Full-time

Onsite

Entry Level

1+ years exp

Yazaki North America is a leading international automotive supplier committed to environmental sustainability. They are seeking an IT AM Support Specialist SCM and EWM to provide support in service design, service transition, and service operations, ensuring effective communication and training within the team.

AutomotiveInformation TechnologyManufacturingTransportation

H1B Sponsor Likely

Responsibilities

Service Design and Service Transition:

Task can occur in following main acitvity clusters:

Service Design: Create blueprint or specification for an IT solution

Service Transition: Build new IT solution (e.g. customizing and developments) triggered by Incidents, Changes, Problems or Projects. Coordinate and steer others (developers, external/internal consultants) within area of responsibility (e.g. workpackage, function etc). Align with requester (e.g. key user) for testing and quality assurance, support of deployment and provide proper documentation

In case of being a Project or Change Lead (= overall responsible) ensure proper handling of scope, quality, time and budget

Change Manager about progress and status according to IT-AM framework; update Service Now in time (e.g. status reports) in given times as agreed within the IT-AM

Communicate and align with requester and stakeholder as overall contact person, use escalation procedure in case of disagreements

Actively gain knowledge in the assigned area if any changes appear or if a new process is implemented. Support in review a changed / new documentation. Create a documentation if needed and ensure that this stored on a central storage as defined

Train other persons in the area (primarely IT knowledge transfer; business trainings are possible on request if useful) and ensure creating / usage of proper training material

Ensure clear communication to other colleagues that SME on defined area is available

Provides cont. improvements in the particular area of expertise and activily push those ideas to the IT organization up to getting a decision on further steps as implementation

Service Operations

2nd and 3rd level support of service operations for Incidents and Problems

Take over 24/7 on-duty support where needed (in allignment with SOM)

Qualification

SAP Materials ManagementSAP Warehouse ManagementProject ManagementABAPITILMaster Data ManagementBusiness process automotiveDynamismResilienceSelf-disciplineFluency in EnglishCommunication skillsTeamworking

Required

Degree in Business Administration and Information Technology

Minimum Professional experience - 1 year

Business process automotive

Proficient Knowledge in SAP Materials management, SAP Warehouse management, SAP Handling unit management, Basic knowledge in SD and PP, ABAP, ITIL knowledge, Project Management capabilities, Master Data Management

Knowledge of communication protocols, EDI standards (VDA, EDIFACT) and its message segments structure

Fluency in written and spoken English

Good communication skills

Dynamism, resilience, and self-discipline

Teamworking

Availability to travel

Company

Yazaki North America

Yazaki is a global leader in the research, development and delivery of vehicle power and data solutions for automotive applications.

Founded in 1966

Canton, Michigan, USA

10001+ employees

https://www.yii.tech/

H1B Sponsorship

Yazaki North America has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2020 (1)