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American Commercial Bank & Trust · 2 months ago

Teller/Customer Service Representative

1459 Cannonball Trail, Yorkville, IL, USA

Full-time

Onsite

Entry Level

$16.50/hr - $18.50/hr

2+ years exp

American Commercial Bank & Trust is currently seeking candidates for a FT Teller/Customer Service Representative. In this universal branch role, the Teller/CSR will service bank clients with a variety of banking transactions and focus on developing client relationships while ensuring their financial needs are met.

BankingFinanceFinancial Services

Responsibilities

Process teller transactions, including deposits, withdrawals, purchase of monetary instruments, and other teller line requests

Follow all teller line operational procedures and protocols, to ensure accurate balancing of teller drawer, cash vault, ATM, and ensuring the safe and secure handling of all negotiable instruments

Participate in ordering cash and preparing shipments of cash to armored car delivery service

Participate in opening and closing procedures of the branch, following all dual control protocols

Meet with new and existing customers to assess their financial needs or resolve any account or relationship concerns

Follow the Bank's protocols for procuring identification for opening and servicing accounts. Engage with customers to determine needs and suggest appropriate banking solutions to meet those needs

Assist customers with any new and additional products and services to enhance their relationship with the Bank

Stay current on fraud prevention information and maintain regular compliance and regulatory training

Participate in community events as they are presented and represent the Bank in a positive and engaging manner

Adhere to all Bank policies, including the Code of Conduct and Conflict of Interest policies

Qualification

Bank Teller experienceCustomer service experienceCash handlingMath aptitudeDependabilityVerbal communicationWritten communicationProblem-solvingCollaborationFlexibility