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Terra West Management Services · 3 weeks ago

Inspector, Terra West Management Services

Las Vegas,NV,US

Full-time

Hybrid

New Grad, Entry Level

0+ years exp

Terra West Management Services is a community association management company with over 40 years of expertise. They are seeking an Inspector to handle reception and inspection responsibilities, including conducting inspections, documenting violations, and responding to community needs.

Real Estate

Responsibilities

Answer incoming calls within a timely fashion and respond to or transfer the call as appropriate

Receive checks/money orders, log in QuickBooks, and distribute accordingly

Log incoming and outgoing packages and documents

Handle other walk-in clients as needed, payment processing, keys/fobs/remotes/parking pass workflow and tracking

Handle customer disputes

Work on forwarding mail and create a COA as needed

Perform all other job requests as assigned by management

Conduct association inspections in accordance with their governing documents, board policy and approved inspection procedure on a schedule approved by the department supervisor

Document violations via a mobile/tablet device in the Vantaca system and update as required. Photograph violations as required by the community board or Manager

Inspect assigned communities for common area maintenance issues and document/track issues in field notes. Photograph as required

Respond to Manager or board questions/requests. Meet periodically with Managers or board members of assigned communities to resolve issues and review property status

Inspect property with Manager/board member(s) as required

Administrative functions including violation processing in Vantaca system

Qualification

Customer ServiceMS OfficeVantacaQuickBooksAttention to DetailProblem-solvingCommunication Skills

Required

Minimum of 6 months office experience

Minimum of 6 months Customer Service experience

Intermediate knowledge of MS Office products (Word, Excel, Outlook)

Ability to lift 50lbs

Microsoft computer skills and tablet skills required

Must have reliable transportation and be willing to use personal vehicle to perform job duties (may include up to 75 miles per day; mileage compensation is provided)

Must possess a valid NV driver's license, vehicle insurance and valid registration

Must adhere to Company Driving & Insurance Policy

Organizing and prioritizing

Strong attention to detail and accuracy

Maintain confidentiality and exercise good judgment

Problem-solving skills

Excellent communications skills, both written and verbal